Complaint Review: Myshoestore Mike Kyriannis Jason LeBoeuf - Hampton New Hampshire

I made quite several orders at the end of October for Minnetonka shoes.

they said those shoes are back ordered for 2 months

the total amount they did not pay back is

$539.88

$1007.86

$279.96

$467.90

$369.51

$279.96

Total 2945.07

the Jan-Feb the president of the company and the store manager

Mike K******** and Jason L***** made promised to pay back,

But they never did.

He kept saying paying back in next some business days but never happened

The followings are what they said

Dec 27th MIKE wrote

I will be personally working on getting as many pairs shipped to you as quickly as possible

I will have concrete details for you on Jan 2nd when they reopen. I will email you with info about the pairs we will be shipping you.

>>

he did not contact me by 7th Jan.

>>

Jan 7th MIKE wrote

I will have details for you this afternoon.

Mike

My Shoe Store

>>

Never received message that afternoon

>>

Feb 5th Jason Wrote

I apologize for the delay you have experienced with your order. Your refund has now been processed for you and will post to your account in the next 3 days. Your transaction number is as follows

>>

Here store manager promised to pay back.

>>

Feb 11th Jason Wrote

Those are being refunded to you know. You should see the complete set of

Charges back to your card over the next 7 days.

Jason

>>

I did not receive money back

>>

Feb 11th Mike wrote

I will research this and get back to you with details.

Mike

>>

never get back to me

>>

Jason Wrote

Oh yes...thats just a generic email that gets sent when a credit is done.

They will all be done shortly and you'll see them back to your account.

>>

Transactions did not happen

>>

FEB 13th Mike wrote

I will continue to research further and get back to you to confirm that you

have been or will be credited for the unshipped pairs that you were

charged.

>>

He always said that

>>

Feb 25th Mike wrote

Yes, I will research that today.

>>

Again

>>

March 12th 2008 MIKE wrote

I apologize for the delay in replying, but we relocated our store and lost

a lot of valuable data.

>>

He lost customer information and can not find out how much he owes

>>

April 18th MIKE wrote

We have switched credit card processors and they are blocking the credits

we are processing for you since we did not process the original sale through

them, but did through our previous processor.

we will mail you bank checks for the

refunds. Please advise.

>>

Never sent checks

>>

May 9th MIKE wrote

I apologize. I have been ill for over a week. I will research the status

today.

Mike

>>

sick?

>>

May 27th MIKE wrote

I will have details for you Monday.

Mike

>>

never reply

>>

JUNE 5th Mike wrote

I apologize but have had some major financial difficulties with my

Business and are in the process of securing some funding to assist. I

should

have the needed money to refund you in about another week. I know I keep

saying "another week" but please be patient and I will reimburse you

whatever we owe you.

Mike

My Shoe Store

>>

never pay back, so I set the limit for JUNE 20th

>>

JUNE 6th Mike Wrote

Understood, and by 6/20 we will be able to refund you, hopefully sooner.

Mike

>>

17th JUNE online store closed

>>

June 24th Mike wrote

I did take your warning seriously, but my business endured some difficult

financial times and was forced to close last week.

http://myshoestore.com/

>>

Now he is not going to pay back

>>

I asked him about his lawyer's contact information.

but never reply.

please look at the website

when you send message

it will say

we have received your information. All inquiries will be responded to within 1 business day.

but they won't contact you.

REI

Aventura, Florida

U.S.A.