- Report: #866661
Complaint Review: Namecheap - Los Angeles California
Reported By:
NAMECHEAPSTEALS -
, , United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Namecheap
11400 W.Olympic Blvd. Suite 200 Los Angeles, 90064 California, United States of America
Phone:
Web:
www.namecheap.com
Categories:
Business Rating:
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Namecheap Steals your money and credit card information! Los Angeles , California
Namecheap.com is a COMPLETE scam. I paid them over $300 for a year of hosting and other services. They flagged my account as potential fraud. I have never used the site before and I used my own credit card from inside my house. They asked me to send them a copy of my credit card front and back AND a copy of my DL or passport. Like an idiot I did it... Not I am out the $300, I have no site, and my credit card and DL is in the hands of god knows who in India or wherever else.
RUN the other way and dont use this scam site. I will only be using (((competitor's name redacted))) from now on. It cost more, but they dont steal your money.
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitors name
RUN the other way and dont use this scam site. I will only be using (((competitor's name redacted))) from now on. It cost more, but they dont steal your money.
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitors name
1 Updates & Rebuttals
notimportant
United States of AmericaMight want to look into this ...
#2Consumer Comment
Tue, April 24, 2012
If what you say is true, it may be illegal. No company can demand of you to provide such documentations via the Internet unless it's via a secure manner.
Credit card numbers are only to be provided via a PCI compliant systems on the Internet. PAYPAL and Google Checkout are two such systems. However, if you were told to send copies via email the credit card company can fine them and hold them accountable for failing to protect clients financial data.
All credit card transactions both in retail stores and online must be processed via a PCI compliant system. When a company fails to do so they may be heavily fined or lose their ability to accept credit cards depending on how the credit card company decides to handle the situation. The problem is that you voluntarily sent the information so are partly responsible.
I'm thinking you may have received a spoof email and thought it was actually namecheap exposing yourself to identity theft. Always check the emails header information for details on where it was truly sent from. It usually shows a domain name or ip address record that can be back tracked. The "from" section can be modified to appear to be from one place but actually be sent from another non related party.
Lastly, companies whom do ask for credit card verification usually request the last 4 digits only and maybe the security code on the front or back of the card. Contact your credit card company and tell them. Explain that you were charged for services that were not provided. They will probably get hit with a chargeback fee and you might get some of your money back.
Jut make sure you tell the truth because they will investigate.
Good Luck
