- Report: #457180
Complaint Review: National Retail Supply - Schamplain New York
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National Retail Supply
1 UPS Way STE A11VQ Schamplain, New York, U.S.A.
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National Retail Supply Scam/ Harrassing Schamplain New York
This company is a complete scam. They make their money and livings by preying on employees in different work enviroments who arent authorized to make purchases.
Like many reports I have read, they called my store, part of a large company, and simply asked for serial number off our credit card printers. The person they were talking to in my store assumed that it was our corporate office and gave the serial numbers, the lady then said thank you, your paper should arrive in 10 days.
Once the box was recieved, we also recieved an invoice for $300. (Keep in mind this was ONE box of printer paper) when we contacted the company we were told we had to pay a $120 restock fee, in order to recieve even the address to mail the box back to. After much arguing and explaining, we were given an address, which we shipped the package to with signature confirmaion, and a week later the box showed back up at our store!
We tracked the package and it was signed for before they shipped it back to us, so we have yet to find out what will happen. This is rediculous. Someone needs to stop these people!
Sara
Ofallon, Missouri
U.S.A.
Like many reports I have read, they called my store, part of a large company, and simply asked for serial number off our credit card printers. The person they were talking to in my store assumed that it was our corporate office and gave the serial numbers, the lady then said thank you, your paper should arrive in 10 days.
Once the box was recieved, we also recieved an invoice for $300. (Keep in mind this was ONE box of printer paper) when we contacted the company we were told we had to pay a $120 restock fee, in order to recieve even the address to mail the box back to. After much arguing and explaining, we were given an address, which we shipped the package to with signature confirmaion, and a week later the box showed back up at our store!
We tracked the package and it was signed for before they shipped it back to us, so we have yet to find out what will happen. This is rediculous. Someone needs to stop these people!
Sara
Ofallon, Missouri
U.S.A.
1 Updates & Rebuttals
Laurie
Haslet,Texas,
U.S.A.
ACTUALLY YOU NEED TO INFORM YOUR STAFF ABOUT SCAMS TARGETING BUSINESSES.
#2Consumer Comment
Mon, June 01, 2009
in most cases they are not looking to OR EVEN WANT TO speak with the correct person and will doctor recordings (of they record at all) Even when told no WE ARE NOT INTERESTED they send it anyway.. SCAM #1 Free Listing at Yellow Pages: This scam targets businesses. The caller says that he is from Yellow Pages and is calling to update their records. He proceeds by asking to confirm some basic information such as owner's name, business phone number, address, and company name. Then they start billing the victim and only then the business owner realizes that it's not a free listing and it was not Yellow Pages directory that called. The victims report that when they call to complain, the company plays the recorded conversation with the victim saying 'Yes' except that the caller is reading from a completely different script. The scammers replace one side of the conversation, making it sound as if the business owner agreed to a paid listing and a monthly fee. SCAM#2 Phone/PRINTER PAPER AND Toner Scam: The scam artist poses as a warehouse representative or vendor and makes contact with a targeted company. He will say "This is (first name), I need the model number off your copier". If the person who answers gives this info, the scammers will try to set up a shipment of toner. Of course, the deal is so good that the offer is based on a limited supply or limited time, pressuring the employee to act fast and get their money's worth. Upon delivery, both the employee and the company are usually in for a big surprise. The price of the invoiced toner is 2-3 times higher than expected, and the scam artist threatens with legal fines if the company fails to pay.
