- Report: #160355
Complaint Review: NCO Financial - Horsham Pennsylvania
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NCO Financial
570 Prudential Rd Horsham, 19044 Pennsylvania, U.S.A.
Phone:
800-220-2274
Web:
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NCO Financial ripoff financial gain from the dead Horsham Pennsylvania
My sister Denise passed away April 2002, I got a collections letter once I began to have her mail forwarded to me. It was for an unpaid AMR bill from 1997 that had gone to collections. I informed the collections company and sent them a copy of the death certificate. I thought that would be the end of it. 6 - 8 months later I got another collections letter from another company for the same bill. I contacted them and sent them a copy of the death certificate and they told me that they had purchased the list from NCO and that I would have to contact them as well. I did and sent them copies of her death certificate.
6-8 months later I heard from yet a 3rd collection agency regarding the same bill and sent them my sisters death certificatie and they too said they got the information from NCO. Again I sent them a copy of her death certificate. Today I got a letter from an attorneys office who's call center was not very friendly but I sent them the death certificate and they told me to contact NCO and have her name removed (this is the 4th time). I contacted NCO. They gave me another phone number and then hung up on me before I could ask any further questions.
I called the number and was back at the attorneys office where I started first thing in the morning. I broke down in tears and explained my situation. The attorneys office confirmed the receipt of the death certificate and removed my sisters name but again stated that unless NCO removes her from their list people will continue to purchase her account from them and I will continually be harrassed. NCO will not talk to me, they will not remove her name and they have been for 3 years earning financial gain from selling my sisters name to unsuspecting companies hoping to make collection on a bill that is made out to a dead person.
Stop them from profiting from her death and have her name removed from their system once and for all. 3 year of profit is long enough. If I am going through this how many companies have purchased lists from NCO that have dead people's past debts listed. How many other peoples families have to go through the torture that I go throug every 6-8 months.
Rhonda
San Jose, California
U.S.A.
6-8 months later I heard from yet a 3rd collection agency regarding the same bill and sent them my sisters death certificatie and they too said they got the information from NCO. Again I sent them a copy of her death certificate. Today I got a letter from an attorneys office who's call center was not very friendly but I sent them the death certificate and they told me to contact NCO and have her name removed (this is the 4th time). I contacted NCO. They gave me another phone number and then hung up on me before I could ask any further questions.
I called the number and was back at the attorneys office where I started first thing in the morning. I broke down in tears and explained my situation. The attorneys office confirmed the receipt of the death certificate and removed my sisters name but again stated that unless NCO removes her from their list people will continue to purchase her account from them and I will continually be harrassed. NCO will not talk to me, they will not remove her name and they have been for 3 years earning financial gain from selling my sisters name to unsuspecting companies hoping to make collection on a bill that is made out to a dead person.
Stop them from profiting from her death and have her name removed from their system once and for all. 3 year of profit is long enough. If I am going through this how many companies have purchased lists from NCO that have dead people's past debts listed. How many other peoples families have to go through the torture that I go throug every 6-8 months.
Rhonda
San Jose, California
U.S.A.
2 Updates & Rebuttals
Larry
Tucson,Arizona,
U.S.A.
Return to sender
#2Consumer Suggestion
Tue, October 11, 2005
Rhonda, Do not waste any more of your time on these scumbags. When their letters come do not open them. Write the words "Deceased -- Return to Sender" on the envelope and put it in the outgoing mail. Or just throw the letters away. You have already wasted tons of time on these creeps and gotten nowhere for your efforts. Ignore them and get on with your life. I have had a similar experience dealing with NCO's claims against a senile family member and learned the hard way that no one at NCO listens. NCO cannot harm your sister but they can waste your time -- but only if you let them waste your time. In the event that they call you looking for your sister, give them the phone number for your county probate court.
S.n.
Bucyrus,Kansas,
U.S.A.
You Need To Fight Back!
#3Consumer Suggestion
Tue, October 11, 2005
Contact the FTC, your Attorney General's office, PA's Attorney General's office. Provide them with copies of everything you have sent. NCO can't keep selling a debt that no longer exists because the person who created the debt is deceased.
