I looks like I join hundreds of unsatisfied NetSpend customers in complaining about their account just stopping with absolutely no explaination . It began a couple weeks ago when I attempted to sign on to the sight . Using the same netspend ID and PW I have always used for several years I am repeatedly blocked . After complaining for several days they came up with a proposed fix after being locked out for 2 days . When trying the fix offered as usual I was again not allowed to sign in . No longer am I able to see my account or my current balance or retrive it . Since tha I have received no help or communications from them . As I see by other customers this company needs to be visited by an Atty. General and thouroughly investigated for criminal fraud . I smell a mackrel . Do not trust this company who are apparently still signing up new suckers . If you get burned don't blame the hundreds of us who already have been scammed and attempted to warn you . Good luck !!!