- Report: #996063
Complaint Review: NetZero2911 - Valencia California
Reported By:
Johnrosie -
Oakland Park, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
NetZero2911
29011 Commerce Center Drive Valencia, 91355 California, United States of America
Phone:
Web:
netzero.net
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
NetZero2911 NetZero Took My Money Valencia, California
To Whom Ever, NetZero is a Ripoff. I will make this short and to the point. I used all the allotted data in 3 days. I downloaded 2 movies from Netfix and surfed the interned for a few hours.
I was on the second highest plan. However, the Getting Started manual that came with the Hot Spot did NOT say to turn off the device when not using/charging or I would continue to use data.
I spoke to 7 people from NetZero, 5 of which spoke with accents that were difficult to understand.
NetZero is trying to tell me "No Refunds." Not even after 3 days of use. I called my credit card company and I plan to dispute the issue to get my refund of $60.00 for the device.
One last thing, take my advice, stay clear of NetZero. You will be better off.
I was on the second highest plan. However, the Getting Started manual that came with the Hot Spot did NOT say to turn off the device when not using/charging or I would continue to use data.
I spoke to 7 people from NetZero, 5 of which spoke with accents that were difficult to understand.
NetZero is trying to tell me "No Refunds." Not even after 3 days of use. I called my credit card company and I plan to dispute the issue to get my refund of $60.00 for the device.
One last thing, take my advice, stay clear of NetZero. You will be better off.
