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  • Report:  #971089

Complaint Review: Norman Mchugh - New York New York

Reported By:
SarahM - New York, New York, United States of America
Submitted:
Updated:

Norman Mchugh
175 Lenox Ave New York, 10026 New York, United States of America
Phone:
Web:
www.halstead.com
Categories:
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I worked with Norman McHugh of the Halstead Group to find an apartment in NYC. This company lied to me about the application process. They told me I would be able to move in within a few days. Four weeks later, after hidden fees and being homeless for over 3 weeks, I finally got into the apartment. They didn't answer my calls and they didn't apologize.

While I was in their office signing my lease, someone came in to speak with Norman. I watched him lie to their face about their application. When I got into my building, I spoke with others who had encountered the same exact issues with Halstead.

This company is full of liars and cheats. I will never work with them again.


1 Updates & Rebuttals

Norman McHugh

New York,
New York,
USA
Sarah was mislead

#2REBUTTAL Individual responds

Tue, May 19, 2015

sarah states that I swindled her and lied.  

the management company that I represent pays my commissions for every deal and brokers that bring clients collect their who commissions from the client (collect your own fee cyof).  i believe she was represented by a broker and that broker was the one that swindled her.  what i suspect happened was,her broker told her she could move in on certain date not by advice (brokers methods to get a deal) and put it on me.  One thing I pride myself for is being honest on move-in dates as there are many moving parts from management, building managers and superintendents And avoid at all cost misreprentation.  

The management company is large and is known to be slow and let every person know the process would take upwards of a month because it was the height of the summer.  She's lying and disgruntled, I took no fees, Her broker swindled her not me.

 

 

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