- Report: #1201082
Complaint Review: Northwest Custom Precision - Springfield Oregon
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Author Not Confirmed
Why?
Northwest Custom Precision
790 30th St STE H STE 3 Springfield, 97478-5990 Oregon, USA
Phone:
(541) 357-7070
Web:
http://www.nwprecision.org/cgi-bin/htmlos.cgi/apps/products/products.html
Categories:
Business Rating:
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Northwest Custom Precision 6 months and no parts Springfield Oregon
NWCP advertised more than a dozen Rockethub crowdfunding campaigns that grossed more than $20K -$50K each, and offered a 90 day lead time on advertised parts.
After 120 days from my order / payment date, they still needed more time, and refused to offer a firm delivery date. At 180 days they responded to my inquiry on their facebook page by blocking me. I had to dispute the charges with my bank, and given the 4 month + interval, Chase bank refused to charge back over $200, half of my payment to NWCP. I threatened a civil suit, they responded with a refund.
BBB has 19 reported claims against this company. There is no excuse for poor customer service, with pre paid parts orders.
