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  • Report:  #1221300

Complaint Review: Norwegian Cruise Line - Internet

Reported By:
Jr Master - Colorado Springs, Colorado, USA
Submitted:
Updated:

Norwegian Cruise Line
Internet, USA
Phone:
1.866.234.7350
Web:
NCL.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Norwegian cruise line is and has been offering cruises as follows:

Choice + Extra Stateroom Guests Are Half-Price

As an example, I looked to book a cruise that was $839 per person.  Wanted to book 4 people.  I was told that first two are at $839 and the next two are at $799 per person.  What? How is that 1/2 off?  I was informed by their own customer service rep that it is half off of $1,599.  How does that make any sense?  She claims that it doesn't and that is what Norweigan has been doing for 3 months- decieving customers with these ads and that she has had this conversation hundreds of times.

She was nice enough and apologized, but how can they possibly get away with claiming 1/2 off the 2nd person when it is really less than 5% off?

Do not cruise with Norwegian Cruise lines, they are unethical.



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