- Report: #1226036
Complaint Review: obiturary.us.org - Internet
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obiturary.us.org
Internet, USA
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obiturary.us.org Offered to send a copy of death certificate. Said it was in hand. I agreed to pay $1.00. At check-out, it tacked another $2.47 on that. Many emails and live chats later, it was discovered that they never had any information I was requesting. I quickl Offered a copy of a death certificate for $1.00, but charged my bank account that plus $18.95. Douglasville, GA, I think? Georgia
Contacted obituary.us.org through the internet. I was trying to obtain a copy of a death certificate from Texas. They claimed that they were the only "legitimate" service out there that really changes only $1.00 for that type of service. I gave the information about the decedent, as much as I knew, and a search was started. Good news, they say, we've found that record. Do you want us to send it to you? Sure. I agreed to pay the $1.00, and did so on my bank card (big mistake). When I finished with the check-out, it suddenly marked boxes which I could not get it uncheck, and said it would be a total of $2.47. Whatever. I just went on with it. I figured it was cheaper than driving 100 miles and looking through records to find it. Suddenly, they say the report is being sent to your email and to your home. I never received an email. I quickly went onto their live chat option, and I had conversations with numerous people assuring me that the report was forthcoming. Still never got it. I ran to my bank, and they had changed my account $1.00 plus $18.95. I disputed that amount with my bank, and they are filing a report and putting a hold on that. I finally found a phone number where you can speak with someone. They tell me that they are sorry I'm unhappy but swear they are a legitimate service and just didn't happen to have my record. They are refunding my $18.95 within 2-3 business days. (We'll see). Please do not use this service. There are so many other services that I could have used that do have good reputations. I just got scammed by these *********.
