- Report: #36432
Complaint Review: Ocwen Federal Bank - West Plam Beach Florida
-
Author Not Confirmed
Why?
Ocwen Federal Bank
West Palm Beach FL West Plam Beach, Florida, U.S.A.
Phone:
800-8045561
Web:
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Business Rating:
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Ocwen Federal Bank ripoff harassement and ungodly over charging ripoff abused & mistreated ripoff West Plam Beach Florida
Well, it all started about 1 year ago. I send them payments they cash my check and do not credit it to my account. I call them and call them and of course they say, Well it will be starightened out on your next statement.
Well, then that statement never showes up. My husband and I seperated last November and he decided to make my house payment instead of paying me child support.(fine all well and good)
He did not do that and instead of contacting me and let me know that he was not doing that I get a letter telling me that they are going to foreclose on my house. GREAT!!!huh!!
Well I contact them and had to leave message after message to finally be connected to a lady that could not even speak english. She called me back on the 15th of August and told me that I had to get her the money that day.
Which it had to be there in wire transfer that day. It was after 500 pm and I didn't have 1500.00 cash so after she told me, Well that is just to bad because now I have wasted her time and she would have to do all of the paper work again."
So she said she would call me backk and for 1 solid mth nothing no calls no mail and they would not except my payments. Then on the 15th of the next mth she did the same thing.
Thankfully I had a friend that allowed me to borrow the money until I could get to the bank the next day. Now I have been contacted again telling me that they are going to foreclose because I have not been making payments I have a copy of my checks and money orders where it has been paid.
Why and how did I and everyone else get so screwed up by this company. My payment are supposed to be 321.00 a mth but because they say I am not making payment they have raised my payment to 500.00. I am a single mom with 2 small children 4 and 2 how can we continue to let a company treat us like this. Also everyday 2 or three times a day I get a call for that wonderful recording." Hello this is Amy of OCWEN please return my call asap" but you know something they never seem to return my call ever.
They have also added escrow to my account but I am sure it will not be enough insurance if something happens, right. I can't get them to even call me back about that. Thanks for your time.
concerned about signing
Somewhere, South Carolina
Click here to read other Rip Off Reports on OCWEN Federal Bank Financial Services
Well, then that statement never showes up. My husband and I seperated last November and he decided to make my house payment instead of paying me child support.(fine all well and good)
He did not do that and instead of contacting me and let me know that he was not doing that I get a letter telling me that they are going to foreclose on my house. GREAT!!!huh!!
Well I contact them and had to leave message after message to finally be connected to a lady that could not even speak english. She called me back on the 15th of August and told me that I had to get her the money that day.
Which it had to be there in wire transfer that day. It was after 500 pm and I didn't have 1500.00 cash so after she told me, Well that is just to bad because now I have wasted her time and she would have to do all of the paper work again."
So she said she would call me backk and for 1 solid mth nothing no calls no mail and they would not except my payments. Then on the 15th of the next mth she did the same thing.
Thankfully I had a friend that allowed me to borrow the money until I could get to the bank the next day. Now I have been contacted again telling me that they are going to foreclose because I have not been making payments I have a copy of my checks and money orders where it has been paid.
Why and how did I and everyone else get so screwed up by this company. My payment are supposed to be 321.00 a mth but because they say I am not making payment they have raised my payment to 500.00. I am a single mom with 2 small children 4 and 2 how can we continue to let a company treat us like this. Also everyday 2 or three times a day I get a call for that wonderful recording." Hello this is Amy of OCWEN please return my call asap" but you know something they never seem to return my call ever.
They have also added escrow to my account but I am sure it will not be enough insurance if something happens, right. I can't get them to even call me back about that. Thanks for your time.
concerned about signing
Somewhere, South Carolina
Click here to read other Rip Off Reports on OCWEN Federal Bank Financial Services
3 Updates & Rebuttals
Suzanne
Mesa,Arizona,
OCWEN Homeowner Insurance! No coverage
#2Consumer Comment
Wed, November 27, 2002
I too have OCWEN, and I am also a single Mother, so our home and our finances are extremely high on the priority list. I went through a divorce and HUD took over my mortgage in 1994 while I went back to school and got back on my feet. My payments were lowered TEMPORARILY. I was told by HUD that I would just have this added to my loan at the end of my existing 30 year term. I would resume full payments in 1997, but this time they were to OCWEN. I have been threatened Foreclosure at LEAST 3-4 times since then. Attorney fees, late fees, etc. My payments were made on time too. EXCEPT for when my home caught on fire in 1997. I was forced by HUD and OCWEN to have homeowners Insurance on my home. They had placed it for me at their rate. I could never get a breakdown of my payments regarding this or a breakdown for any other reason for that matter. Well, the Fire Chief on the call (a friend) had called to let them know I had a fire and the extent of the damage. They told him I had none. HUH!?? I specifically remember the conversation regarding them forcing me to take theirs because they said it was a "LAW". That I had to have it if I did not provide my own. I could not find a rate low enoughfor my budget or quick enough for them, so they added it. I was told that it was automatic. When I called after the fire to inquire about the insurance; I was told by 3 different people that I did in fact have it and they showed it on their screen. In the end, I just could not fight them on this. I was drained and so very tired trying to figure out what to do about our home. The damage was approx. $30,000. Needless to say, you never win with them and I have gotten some help to re-build. I was late while I was re-building, not to mention the fact that I was furious at them for hounding me DAILY, several times a day to pay them or they will take the home. I finally told them to go ahead and take the burnt out house. I gave every black, smokey detail. I have not lost my home, but I constantly fight with them to keep it, even though I have been making my payments on time. I have even started sending them theough a 3rd party by certified mail just to have a witness for over 2.5 years now. There's so much more to tell, but please find your Own Insurance!!!! They're stealing even MORE money from you now. Good Luck to you.
Suzanne
Mesa,Arizona,
OCWEN Homeowner Insurance! No coverage
#3Consumer Comment
Wed, November 27, 2002
I too have OCWEN, and I am also a single Mother, so our home and our finances are extremely high on the priority list. I went through a divorce and HUD took over my mortgage in 1994 while I went back to school and got back on my feet. My payments were lowered TEMPORARILY. I was told by HUD that I would just have this added to my loan at the end of my existing 30 year term. I would resume full payments in 1997, but this time they were to OCWEN. I have been threatened Foreclosure at LEAST 3-4 times since then. Attorney fees, late fees, etc. My payments were made on time too. EXCEPT for when my home caught on fire in 1997. I was forced by HUD and OCWEN to have homeowners Insurance on my home. They had placed it for me at their rate. I could never get a breakdown of my payments regarding this or a breakdown for any other reason for that matter. Well, the Fire Chief on the call (a friend) had called to let them know I had a fire and the extent of the damage. They told him I had none. HUH!?? I specifically remember the conversation regarding them forcing me to take theirs because they said it was a "LAW". That I had to have it if I did not provide my own. I could not find a rate low enoughfor my budget or quick enough for them, so they added it. I was told that it was automatic. When I called after the fire to inquire about the insurance; I was told by 3 different people that I did in fact have it and they showed it on their screen. In the end, I just could not fight them on this. I was drained and so very tired trying to figure out what to do about our home. The damage was approx. $30,000. Needless to say, you never win with them and I have gotten some help to re-build. I was late while I was re-building, not to mention the fact that I was furious at them for hounding me DAILY, several times a day to pay them or they will take the home. I finally told them to go ahead and take the burnt out house. I gave every black, smokey detail. I have not lost my home, but I constantly fight with them to keep it, even though I have been making my payments on time. I have even started sending them theough a 3rd party by certified mail just to have a witness for over 2.5 years now. There's so much more to tell, but please find your Own Insurance!!!! They're stealing even MORE money from you now. Good Luck to you.
Suzanne
Mesa,Arizona,
OCWEN Homeowner Insurance! No coverage
#4Consumer Comment
Wed, November 27, 2002
I too have OCWEN, and I am also a single Mother, so our home and our finances are extremely high on the priority list. I went through a divorce and HUD took over my mortgage in 1994 while I went back to school and got back on my feet. My payments were lowered TEMPORARILY. I was told by HUD that I would just have this added to my loan at the end of my existing 30 year term. I would resume full payments in 1997, but this time they were to OCWEN. I have been threatened Foreclosure at LEAST 3-4 times since then. Attorney fees, late fees, etc. My payments were made on time too. EXCEPT for when my home caught on fire in 1997. I was forced by HUD and OCWEN to have homeowners Insurance on my home. They had placed it for me at their rate. I could never get a breakdown of my payments regarding this or a breakdown for any other reason for that matter. Well, the Fire Chief on the call (a friend) had called to let them know I had a fire and the extent of the damage. They told him I had none. HUH!?? I specifically remember the conversation regarding them forcing me to take theirs because they said it was a "LAW". That I had to have it if I did not provide my own. I could not find a rate low enoughfor my budget or quick enough for them, so they added it. I was told that it was automatic. When I called after the fire to inquire about the insurance; I was told by 3 different people that I did in fact have it and they showed it on their screen. In the end, I just could not fight them on this. I was drained and so very tired trying to figure out what to do about our home. The damage was approx. $30,000. Needless to say, you never win with them and I have gotten some help to re-build. I was late while I was re-building, not to mention the fact that I was furious at them for hounding me DAILY, several times a day to pay them or they will take the home. I finally told them to go ahead and take the burnt out house. I gave every black, smokey detail. I have not lost my home, but I constantly fight with them to keep it, even though I have been making my payments on time. I have even started sending them theough a 3rd party by certified mail just to have a witness for over 2.5 years now. There's so much more to tell, but please find your Own Insurance!!!! They're stealing even MORE money from you now. Good Luck to you.
