- Report: #1412752
Complaint Review: Official Service Dog Registry - Nationwide
Reported By:
Calvin Jacobs -
Jersey City, New Jersey, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Official Service Dog Registry
Nationwide, United States
Web:
https://www.adaregistry.com or officialservicedogregistry.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Official Service Dog Registry Ada Registry officialservicedogregistry.com Not-so Official Site
The nicest thing about these people is they are good over the phone. That's where the pleasantries stop. The issue here is that they look as if all you need is their registration and products to be able to take your pet anywhere you want without hassle. Of course, this is not true. If, for example you want to take your pet on a plane, and you're in need of emotional support, this company DOES NOT HAVE anybody in the medical field on their team to give you a proper letter to show the airline. Sure they have (ie. SELL) vests, cards, ID's and a database, but that carries absolutely no legal weight when it comes to taking your dog in the air. (by the way there are other sites that do OFFICIALLY do this) I called to cancel the service within an hour of purchasing, and they flat out refused. It was clearly listed on their site that no refunds can be given out, and they're right... it does say that. However, a little compassion can be exercised here. People have real issues, and they are often misled by misleading sales copy and pics of ID and certificates on their website. I will contact the bank and see what they can do, however I cannot and will not recommend a dicey website like this. Stay clear of these folks. They told me "so ahead and contact your bank and we'll hear from them when they contact us". I wonder how many more people out there are being duped by officialservicedogregistry.com / https://www.adaregistry.com. Calvin.
