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  • Report:  #1378430

Complaint Review: Opti-Loss Garcinia - Internet

Reported By:
Eddie - Wake Forest, North Carolina, USA
Submitted:
Updated:

Opti-Loss Garcinia
Internet, USA
Phone:
877-348-1790
Categories:
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May 2017  My order was placed for a diet pill that was free, so the add said, only charge was for shipping, $2.99. Watch out for their play on words, free means free trial, not free pills. Once you get the "free" pills you must cnacel within 14 days or they will bill you for 89.92 and continue charging you until cancelled. You have to call them to cancel.  

In addition,at checkout they offer another supplement called Luminous Mango Cleaner.I did not order this supplement but they charged me for it anyway. Another 79.95 charged to my credit card. Your credit card company will not allow a dispute. Any complaint to the pill companuy will fall on deaf ears.

This is a TOTAL SCAM. BUYERS BEWARE.



1 Updates & Rebuttals

Tom Harden

New York,
Harlem
Opti-loss is a total scam ,read below

#2General Comment

Wed, July 12, 2017

 These paragraphs below were copied and pasted directly from their terms of service

on their website. The CSR I spoke to would not say if this is a reoccurring charge, but directed me to their terms of service page. WoW!!! Read this! (Partial) YOU UNDERSTAND THAT BY AGREEING TO THIS CLASS ACTION WAIVER, YOU MAY ONLY BRING CLAIMS AGAINST OPTI-LOSS GARCINIA IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING. IF YOU HAVE ALREADY PURCHASED A PRODUCT AND YOU DO NOT AGREE TO THE FOREGOING TERMS AND CONDITIONS, YOU MUST TELL US IN WRITING AND RETURN THE PRODUCT TO GET A REFUND, NOT USE THE PRODUCT OR WEB SITE, AND RETURN THE PRODUCT FOR A REFUND WITHIN 30 DAYS OF YOUR FIRST ORDER OF THE PRODUCT. Trial Offer The fourteen (14) day trial offer for Product includes enrollment in our recurring shipping program, which is subject to the terms described below. The fourteen (14) day trial period starts the day you purchase your order. Transit time may take an estimated two (2) to five(5) business days. However, we do not guarantee arrival dates or time. When you place your order, we will charge the nonrefundable subscription fee, which includes shipping and handling, of $89.92 USD to the card you provide at checkout. The top of the order receipt enclosed with your shipment will state the end of the trial period.

You must contact customer service at least one (1) business day before the end of the fourteen (14) day trial period to cancel and make arrangements to return the trial supply to avoid paying for the trial supply and continuing in our recurring shipping program. See customer service contact information below. If you do not contact customer service to cancel at least one (1) business day before the end of the fourteen (14) day trial period, we will charge $89.92 USD, which includes shipping and handling, the day after the trial period ends to the card you provided at checkout and you will continue with the recurring shipping program. Approximately every 30 (thirty) days after the trial period ("Subscription Term"), we will automatically charge $89.92 USD to the same card you provided when you signed up for the trial offer. Please note that we calculate the fourteen (14) day trial period and Subscription Term in calendar days (Monday thru Sunday), not business days. Recurring Shipping Program Unless you cancel at least one (1) business day before the end of the trial period or Subscription Term, our recurring shipping program will ship you a fresh thirty (30) day supply of the Product two (2) days after you place your trial order and approximately every thirty (30) days thereafter. We will attempt to collect the full subscription amount of $89.92 if the customer's credit card is declined on the subscription day.

You may cancel your enrollment in the recurring shipping program at least one (1) business day before the expiration of the trial period or Subscription Term by contacting customer service. See customer service contact information below. Return and Refund Policy Before End of Trial Period To cancel your account and void the $89.92 USD charge for the trial supply, you must contact customer service and obtain instructions to return your trial supply at least one (1) business day before the end of the 14 (fourteen) day trial period. Our customer service will issue you a Return Merchandise Authorization ("RMA") number. You must write the RMA number clearly on the outside of your return package and send the return shipment to the following address: Fulfillment Center Attn: Opti-Loss Garcinia Returns 16787 Beach Blvd #530 Huntington Beach, CA 92647-4848 You are responsible for paying all costs related to shipping the trial supply back to us using the RMA number. Your return package must be received by use at the return address specified below within 10 days after you receive the RMA number. If we do not receive your return package within that time period, you will be charged $89.92 USD for the cost of the Product, but you will be canceled from our recurring shipping program. Please note that we do not accept or process packages marked "Return to Sender" or that do not otherwise have the RMA number marked clearly on it. IN OTHER WORDS - you are S.O.L. IMO, any website that would allow this type of BS marketing is NOT WATCHING OUT FOR YOU. BUYER BEWARE!

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