- Report: #1179000
Complaint Review: Optical Shop - Phenix City Alabama
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Optical Shop
Us Hwy 280 Phenix City, 36967 Alabama, USA
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Optical Shop Company overcharging for Glasses Phenix City Alabama
Scheduled an appointment..explained to Worker Margaret that I had indeed worked in Optical and knew what I was looking for. She then stated that the insurance I had with the School System was no good and she began to give me negative feedback on what it took care of. I proceeded to get examined but before that I picked out a frame and would be ready to order once I came out. I was dilated and therefore not able to see very well ..but Margaret then stated that my balance owed was some exorbitant amount I questioned her and she stated that my frame cost $99.00 when it had $66.00 marked on the frame.She then stated that my lens cost $100 because they were polycarbonate I then told her that I wanted plastic she then proceeded to look at the owner and asked can I do that.he stated yes and he told her some kind of fradulent story about doing a cash sale.I told her I wanted a tint which cost $10.she obliged to that and the color I chose was blue.when the price tag was finally totalled I owed her $40.00 compared to the $150.00 price tag in addition I had insurance.fast forward 7 days I called to see if said frame was ready Margaret then got on the line and stated that since they didn't have blue she tinted them a yellow color.i was so upset and distraught that I could not focus in the glasses because the prescription in the glasses is not the same as what Dr. REDDUS PRESCRIBED
