- Report: #1075546
Complaint Review: Optics Planet - Northbrook Illinois
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Author Not Confirmed
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Optics Planet
3150 Commercial Avenue Northbrook, 60062 Illinois, USA
Phone:
800-504-5897
Web:
www.opticsplanet.com
Categories:
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Optics Planet Doesn't Honor advertised prices! Northbrook Illinois
Ordered four Midland Radio Base Camp 2-Way Radio XT511MID from their "specials" section. Ordered 8/3. Received the order confirmation email, confirmed status as shipped and credit card debited all on 8/4.
Its 8/13 and still no radios, so I check the status online and its been changed from "shipped" to "cancelled". No email notification. No phone call. Just cancelled. I call to find out what is going on and I'm told that the advertised price was a mistake and that they would be happy to sell them to me at a much higher and completely non-competitive price.
There was no offer to make it right. No discount on the inflated price. Barely even an apology. Don't know if this company is really messed up or if they are playing a bait and switch, but I feel like they were trying to screw me.
BUYER BEWARE!!! The price you think you are paying when you complete your order through OpticsPLanet.com order MAY NOT BE HONORED!!!!!
