- Report: #328908
Complaint Review: Orbit Telecom - Plantation Florida
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Author Confirmed
Why?
Orbit Telecom
8201 Peters Road Plantation, 33324 Florida, U.S.A.
Phone:
800-263-0206
Web:
N/A
Categories:
Business Rating:
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Orbit Telecom - Enhanced Services Billing Plantation Florida
They also added to my Embarq account an Enhanced Services Billing, to add to the bill a charge of 12.95, plus tax of Federal .39, and State .91.
Under Itemized Calls a description of Orbit Vmail 1X Setup appears with the 12.95 fee. by ESBI which I found out is their billing company.
I called them to have the above charges removed and credit my account called up the account, and they will issue a credit for the $14.25 charge. They also claim that it will take 1-7 business days to process, but it will take 1- 2 billing cycles to get the credit processed.
A confirmation will be send via e mail.
I cannot beleive that Embarq allowed this charge to be added to my account,
Aleyda
Las Vegas, Nevada
U.S.A.
Under Itemized Calls a description of Orbit Vmail 1X Setup appears with the 12.95 fee. by ESBI which I found out is their billing company.
I called them to have the above charges removed and credit my account called up the account, and they will issue a credit for the $14.25 charge. They also claim that it will take 1-7 business days to process, but it will take 1- 2 billing cycles to get the credit processed.
A confirmation will be send via e mail.
I cannot beleive that Embarq allowed this charge to be added to my account,
Aleyda
Las Vegas, Nevada
U.S.A.
2 Updates & Rebuttals
Customer Care
New York,New York,
U.S.A.
Customer Care
#2UPDATE Employee
Mon, June 30, 2008
We are more than happy to address any questions or concerns regarding Orbit Telecom. You can call our Customer Care at 800-263-0206.
Customer Care
New York,New York,
U.S.A.
Customer Care
#3UPDATE Employee
Mon, June 30, 2008
We are more than happy to address any questions or concerns regarding Orbit Telecom. You can call our Customer Care at 800-263-0206.
