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  • Report:  #343655

Complaint Review: Original Keyless - Prescott Valley Arizona

Reported By:
- Alachua, Florida,
Submitted:
Updated:

Original Keyless
PO Box 25398 Prescott Valley, 86312 Arizona, U.S.A.
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
Ordered two beepers for Mitsubishi Diamante at $105 each, in early March, tracked package and no delivery in 10 days, when I contacted them Nicole C politely send me to website to explain shipping process and that they have to wait 21 days before they can act on lost shipment. After daily tracking and e-mails on April 15 Nicole C confirms package not delivered and sends e-mail asking to confirm shipping address (which was correct all along!) Did not hear from company and after 10 more days with daily e-mails not answered I filed complaint with BBB. Amazingly they do not respond to my e-mails but respond to BBB complaint. Issue has been going back and forth with no solution. They kept responding to my BBB with bogus responses that did not address my question (just wanted tracking number info, that was provided for first shipment but not for re-issued shipment, supposedly). Now I know they just want to extend the issue, I just hope it is not too late to claim fraud to my CC. Avoid these crooks. My first bad internet shopping experience a clear sign of our economic situation!

Juanchovies

Alachua, Florida

U.S.A.


1 Updates & Rebuttals

The Sky Is Falling!

Falling,
Alabama,
U.S.A.
USPS shows customer SIGNED for delivery as follows:

#2UPDATE Employee

Tue, July 22, 2008

Address: Juan (((ROR redacted personal information))) Piece Count: 9664 Postage Class: First-Class Weight: 2 oz Signature Confirm: 9121805213907103158646 Label/Receipt Number: 9121 8052 1390 7103 1586 46 Status: Delivered Your item was delivered at 1:02 PM on July 21, 2008 in ALACHUA, FL 32615. The item was signed for by M MARTINEZ.

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