- Report: #677806
Complaint Review: Penn Foster - Scranton Pennsylvania
Reported By:
J.J. -
Canterbury, Connecticut, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Penn Foster
925 Oak Street Scranton, 18515 Pennsylvania, United States of America
Phone:
1-888-427-1000
Web:
www.PennFoster.edu
Categories:
Business Rating:
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Penn Foster Deceptive - Misleading and Unethical Administration Scranton, Pennsylvania
In December of 2009 I enrolled in the HVAC technician(heating - ventilation - air conditioning)course with Penn Foster school (mail and internet distance training).
My complaint is based on what was stated to me verbally from the administration at this school.
I enrolled under a payment plan with the total cost being $638.00.
It was verbally stated to me that when the course was paid in full I would receive shipment of all course materials, INCLUDING, MULTIMETER and MULTIMETER OPERATION MANUAL , RESIDENTIAL OIL BURNERS (reference text) and TROUBLESHOOTING HVAC-R EQUIPMENT (reference text).
Due to personal issues I was unable to complete this course in full and therefore did not receive a diploma. According to the Penn Foster administration because I did not receive a diploma at graduation I was not entitled to the above mentioned tools and reference texts.
These tools and reference texts are a very important part of the HVAC course .(valued at $200.00 ).
I paid the balance in full and was deceptively and unethically mislead to believe that I would recieve all of the course materials that I paid for.
Many students honestly are trying to improve their educations and careers.
My advice is do the research before you invest your hard earned money!
