- Report: #1413635
Complaint Review: Perfect Skin Serums - Lewiston Maine
Reported By:
Alexandra -
Miami, Florida, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Perfect Skin Serums
41 Canal Street Lewiston, ME Lewiston, 04240 Maine, United States
Phone:
1 (800) 516-1854
Web:
https://www.perfectskinserums.com/contact.php
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Perfect Skin Serums Did not sent the supply product , they dont want to give my money back. Lewiston Maine
I ordered a free trial of the perfect skin serum. It was $5, something for shipping. I recieve the trial and after 1 month debited $89,41. I sent an e-mail, no answer, tried to call, no answer. Next month the same thing $89,41 . NO products arrived, no answer to e-mail. Finally I could reached them by phone. I ask to credit me the two months, because anyway i havent received the product.
The answer was that i haven't called the 15 days trial (even the trial arrived after 24 days). I read the terms and conditions which says :" The 15 Day Trial Promotion includes FREE enrollment in the VIP Replenishment Program. This entitles you to receive a fresh supply every 30 days of Perfect Skin Powerful Anti-Aging Serums, for $89.41, charged to the credit card you are using today. If you are not completely satisfied with your results, please call customer service at the number listed below to terminate your trial enrollment; you will not receive any additional product and will not be charged for anything else going forward.
However, if you absolutely love Perfect Skin®, (which we expect you will!) and keep it past the 15-Day Trial period, your original form of payment will be charged $89.41 for Perfect Skin Powerful Anti-Aging Serums. All products in the VIP Replenishment Program are covered by a 30 Day Money Back Guarantee." The answer was: I WONT HAVE ANY MONEY BACK, even : 1. havent received any supply. 2. The call they answered are one week after the debited the last 89,41.
2 Updates & Rebuttals
Tiffany
United StatesPlease provide additional information
#2UPDATE Employee
Tue, December 05, 2017
Hi Gina,
Would you be able to privde an order number so that I can investigate exactly what happened? I'm unable to find you in our system with the information you've given here, but would like to work with you on a solution.
Tiffany
California,United States
Please provide more information
#3UPDATE Employee
Tue, December 05, 2017
Hi Alexandra,
Would you be able to privde an order number so that I can investigate exactly what happened? I'm unable to find you in our system with the information you've given here, but would like to work with you on a solution.
