Complaint Review: Poochie Kooiche - Julie and Armando Soutullo - Aventura Florida

Sent an email to the address given today advising Carmel that if she was still interested in this story she may want to look into the new import laws and these people's practices since they were passed. If they are still recieving alot of calls/complaints, it shouldn't be too hard for them to look into. If they haven't been following the rules, something may actually be able to be done. Anyone who has had a problem with an imported puppy should visit the wrong puppy dot org to begin looking into whether or not your puppy was imported illegally and what you can do about it.

This woman is still in the business of selling sick puppies the following new report was post on the interent notice the day it was poste. If you have any more information regarding this horrible sick person PLEASE forward it to the contact information at the very end. We yorkies dog lovers will appreicate. thanks Watch 7-News Widgets Lifestyle myWeather Healthplace Beauty Get DTV About WSVN-TV Automotive Carmel on the Case Air Date: Tuesday, January 13, 2009 email this article to a friend Watch the video Breeder Complaints tonight about a South Florida puppy seller, a seller who is already being prosecuted by the State of Florida. Investigative reporter Carmel Cafiero is on the case of these puppy problems. Reported by: Carmel Cafiero Producer: Marina Angleton Contact [email protected] View all archived Carmel on the Case reports WSVN -- Puppies don't get much cuter than little Mandy here. The tiny terrier is at the heart of a dispute between Julie Soutullo in Aventura and Kim Gallagher in New York. Kim Gallagher: "We actually found a really cute puppy online, and the price sounded right." But Kim, a widow, says the dog she saw online and the dog that was delivered were not the same. Kim Gallagher: "The moment I saw the crate, saw the puppy through the crate, I knew this was not the dog I had purchased." She says it happened twice. Kim Gallagher: "The second time we left the airport, my son said flat out, 'I don't want a puppy. I can't do this again.' It was horrible. I felt horrendous sending the puppy back." Julie Soutullo: "It's the exact same dog that she got. This is the dog." Julie did agree to give Kim a refund and sent her 14 $100 checks. Yet, two months later I was back at Soutullo's store. Kim Gallagher said she has been able to cash only two of the checks. Julie Soutullo: "But I'm not giving her 14. I stopped payment on the rest of them. In this paper, it says once a dog leaves our premises, it doesn't come back." I was there with questions about still another puppy. This one sold to Belinda Cromp who lives in the Keys. Belinda Cromp: "It was going to be my Christmas present and birthday present to myself since my birthday is in January." But her boyfriend says once she brought the puppy home, it was clear he was not healthy, and he claims their vet knew there was a problem immediately. Bruce Eggett: "And she says I can feel that he has a bad heart murmur just through the beating of his heart because the blood leaks out of your heart." Acting on their vet's advice, they returned the puppy and got a full refund. Bruce Eggett: "Well, we really fell in love with the puppy in a week and a half. We had tears in our eyes when we took the puppy back, and then we had to leave the store." The couple can't understand how such a sick puppy was sold in the first place since Florida law requires a Certificate of Veterinary Inspection. The dog did come with this certificate signed by a vet, but the vet in Hollywood who examined the puppy says this is only a travel certificate and not a health certificate for sale. He says he gave the Soutullos a second document which showed the heart defect. Julie's husband is the one who picked up the paperwork. Carmel Cafiero: "When you went and got the health certificate for the dog that had the heart murmur, what else did you get besides this health certificate? What else did you get? What documentation did he give you? It's a camera that's on you." Her husband Armando Soutullo walked away but said he received no document that said there was a heart murmur. And Julie insisted she did not know the puppy was not healthy. These are not the only people with complaints about Soutullo's puppy businesses. The state says, over the years, it has received more than 50 complaints, but only three of those complaints have resulted in charges. Julie is currently facing three misdemeanor charges for violating the state's pet Lemon Law. She is accused of making misrepresentations and two counts of not supplying veterinarian certificates. She says she's done nothing wrong. Julie Soutullo: "Animal control comes here all the time. I have a perfect store." But Miami-Dade Animal Control says it comes to the store because of complaints about various puppy businesses operated by Julie Soutullo. Kathleen Labrada: "We have received approximately 25 complaints over the past year at Poochie Koochie Yorkilicious and also at Julie's home." The county says the complaints deal with health issues after a puppy has been purchased. Since it can only address health issues before a sale, it sends those complaints to the state for consideration. Carmel Cafiero: "In December of 07, state agents also removed business records from Soutullo's home. What did they find? We don't know yet. The Florida Department of Revenue says its investigation is still ongoing." IF YOU HAVE A STORY FOR CARMEL TO INVESTIGATE: Miami-Dade: 305-627-CLUE Broward: 954-921-CLUE E-mail: [email protected]

This woman is still in the business of selling sick puppies the following new report was post on the interent notice the day it was poste. If you have any more information regarding this horrible sick person PLEASE forward it to the contact information at the very end. We yorkies dog lovers will appreicate. thanks Watch 7-News Widgets Lifestyle myWeather Healthplace Beauty Get DTV About WSVN-TV Automotive Carmel on the Case Air Date: Tuesday, January 13, 2009 email this article to a friend Watch the video Breeder Complaints tonight about a South Florida puppy seller, a seller who is already being prosecuted by the State of Florida. Investigative reporter Carmel Cafiero is on the case of these puppy problems. Reported by: Carmel Cafiero Producer: Marina Angleton Contact [email protected] View all archived Carmel on the Case reports WSVN -- Puppies don't get much cuter than little Mandy here. The tiny terrier is at the heart of a dispute between Julie Soutullo in Aventura and Kim Gallagher in New York. Kim Gallagher: "We actually found a really cute puppy online, and the price sounded right." But Kim, a widow, says the dog she saw online and the dog that was delivered were not the same. Kim Gallagher: "The moment I saw the crate, saw the puppy through the crate, I knew this was not the dog I had purchased." She says it happened twice. Kim Gallagher: "The second time we left the airport, my son said flat out, 'I don't want a puppy. I can't do this again.' It was horrible. I felt horrendous sending the puppy back." Julie Soutullo: "It's the exact same dog that she got. This is the dog." Julie did agree to give Kim a refund and sent her 14 $100 checks. Yet, two months later I was back at Soutullo's store. Kim Gallagher said she has been able to cash only two of the checks. Julie Soutullo: "But I'm not giving her 14. I stopped payment on the rest of them. In this paper, it says once a dog leaves our premises, it doesn't come back." I was there with questions about still another puppy. This one sold to Belinda Cromp who lives in the Keys. Belinda Cromp: "It was going to be my Christmas present and birthday present to myself since my birthday is in January." But her boyfriend says once she brought the puppy home, it was clear he was not healthy, and he claims their vet knew there was a problem immediately. Bruce Eggett: "And she says I can feel that he has a bad heart murmur just through the beating of his heart because the blood leaks out of your heart." Acting on their vet's advice, they returned the puppy and got a full refund. Bruce Eggett: "Well, we really fell in love with the puppy in a week and a half. We had tears in our eyes when we took the puppy back, and then we had to leave the store." The couple can't understand how such a sick puppy was sold in the first place since Florida law requires a Certificate of Veterinary Inspection. The dog did come with this certificate signed by a vet, but the vet in Hollywood who examined the puppy says this is only a travel certificate and not a health certificate for sale. He says he gave the Soutullos a second document which showed the heart defect. Julie's husband is the one who picked up the paperwork. Carmel Cafiero: "When you went and got the health certificate for the dog that had the heart murmur, what else did you get besides this health certificate? What else did you get? What documentation did he give you? It's a camera that's on you." Her husband Armando Soutullo walked away but said he received no document that said there was a heart murmur. And Julie insisted she did not know the puppy was not healthy. These are not the only people with complaints about Soutullo's puppy businesses. The state says, over the years, it has received more than 50 complaints, but only three of those complaints have resulted in charges. Julie is currently facing three misdemeanor charges for violating the state's pet Lemon Law. She is accused of making misrepresentations and two counts of not supplying veterinarian certificates. She says she's done nothing wrong. Julie Soutullo: "Animal control comes here all the time. I have a perfect store." But Miami-Dade Animal Control says it comes to the store because of complaints about various puppy businesses operated by Julie Soutullo. Kathleen Labrada: "We have received approximately 25 complaints over the past year at Poochie Koochie Yorkilicious and also at Julie's home." The county says the complaints deal with health issues after a puppy has been purchased. Since it can only address health issues before a sale, it sends those complaints to the state for consideration. Carmel Cafiero: "In December of 07, state agents also removed business records from Soutullo's home. What did they find? We don't know yet. The Florida Department of Revenue says its investigation is still ongoing." IF YOU HAVE A STORY FOR CARMEL TO INVESTIGATE: Miami-Dade: 305-627-CLUE Broward: 954-921-CLUE E-mail: [email protected]

This woman is still in the business of selling sick puppies the following new report was post on the interent notice the day it was poste. If you have any more information regarding this horrible sick person PLEASE forward it to the contact information at the very end. We yorkies dog lovers will appreicate. thanks Watch 7-News Widgets Lifestyle myWeather Healthplace Beauty Get DTV About WSVN-TV Automotive Carmel on the Case Air Date: Tuesday, January 13, 2009 email this article to a friend Watch the video Breeder Complaints tonight about a South Florida puppy seller, a seller who is already being prosecuted by the State of Florida. Investigative reporter Carmel Cafiero is on the case of these puppy problems. Reported by: Carmel Cafiero Producer: Marina Angleton Contact [email protected] View all archived Carmel on the Case reports WSVN -- Puppies don't get much cuter than little Mandy here. The tiny terrier is at the heart of a dispute between Julie Soutullo in Aventura and Kim Gallagher in New York. Kim Gallagher: "We actually found a really cute puppy online, and the price sounded right." But Kim, a widow, says the dog she saw online and the dog that was delivered were not the same. Kim Gallagher: "The moment I saw the crate, saw the puppy through the crate, I knew this was not the dog I had purchased." She says it happened twice. Kim Gallagher: "The second time we left the airport, my son said flat out, 'I don't want a puppy. I can't do this again.' It was horrible. I felt horrendous sending the puppy back." Julie Soutullo: "It's the exact same dog that she got. This is the dog." Julie did agree to give Kim a refund and sent her 14 $100 checks. Yet, two months later I was back at Soutullo's store. Kim Gallagher said she has been able to cash only two of the checks. Julie Soutullo: "But I'm not giving her 14. I stopped payment on the rest of them. In this paper, it says once a dog leaves our premises, it doesn't come back." I was there with questions about still another puppy. This one sold to Belinda Cromp who lives in the Keys. Belinda Cromp: "It was going to be my Christmas present and birthday present to myself since my birthday is in January." But her boyfriend says once she brought the puppy home, it was clear he was not healthy, and he claims their vet knew there was a problem immediately. Bruce Eggett: "And she says I can feel that he has a bad heart murmur just through the beating of his heart because the blood leaks out of your heart." Acting on their vet's advice, they returned the puppy and got a full refund. Bruce Eggett: "Well, we really fell in love with the puppy in a week and a half. We had tears in our eyes when we took the puppy back, and then we had to leave the store." The couple can't understand how such a sick puppy was sold in the first place since Florida law requires a Certificate of Veterinary Inspection. The dog did come with this certificate signed by a vet, but the vet in Hollywood who examined the puppy says this is only a travel certificate and not a health certificate for sale. He says he gave the Soutullos a second document which showed the heart defect. Julie's husband is the one who picked up the paperwork. Carmel Cafiero: "When you went and got the health certificate for the dog that had the heart murmur, what else did you get besides this health certificate? What else did you get? What documentation did he give you? It's a camera that's on you." Her husband Armando Soutullo walked away but said he received no document that said there was a heart murmur. And Julie insisted she did not know the puppy was not healthy. These are not the only people with complaints about Soutullo's puppy businesses. The state says, over the years, it has received more than 50 complaints, but only three of those complaints have resulted in charges. Julie is currently facing three misdemeanor charges for violating the state's pet Lemon Law. She is accused of making misrepresentations and two counts of not supplying veterinarian certificates. She says she's done nothing wrong. Julie Soutullo: "Animal control comes here all the time. I have a perfect store." But Miami-Dade Animal Control says it comes to the store because of complaints about various puppy businesses operated by Julie Soutullo. Kathleen Labrada: "We have received approximately 25 complaints over the past year at Poochie Koochie Yorkilicious and also at Julie's home." The county says the complaints deal with health issues after a puppy has been purchased. Since it can only address health issues before a sale, it sends those complaints to the state for consideration. Carmel Cafiero: "In December of 07, state agents also removed business records from Soutullo's home. What did they find? We don't know yet. The Florida Department of Revenue says its investigation is still ongoing." IF YOU HAVE A STORY FOR CARMEL TO INVESTIGATE: Miami-Dade: 305-627-CLUE Broward: 954-921-CLUE E-mail: [email protected]

This woman is still in the business of selling sick puppies the following new report was post on the interent notice the day it was poste. If you have any more information regarding this horrible sick person PLEASE forward it to the contact information at the very end. We yorkies dog lovers will appreicate. thanks Watch 7-News Widgets Lifestyle myWeather Healthplace Beauty Get DTV About WSVN-TV Automotive Carmel on the Case Air Date: Tuesday, January 13, 2009 email this article to a friend Watch the video Breeder Complaints tonight about a South Florida puppy seller, a seller who is already being prosecuted by the State of Florida. Investigative reporter Carmel Cafiero is on the case of these puppy problems. Reported by: Carmel Cafiero Producer: Marina Angleton Contact [email protected] View all archived Carmel on the Case reports WSVN -- Puppies don't get much cuter than little Mandy here. The tiny terrier is at the heart of a dispute between Julie Soutullo in Aventura and Kim Gallagher in New York. Kim Gallagher: "We actually found a really cute puppy online, and the price sounded right." But Kim, a widow, says the dog she saw online and the dog that was delivered were not the same. Kim Gallagher: "The moment I saw the crate, saw the puppy through the crate, I knew this was not the dog I had purchased." She says it happened twice. Kim Gallagher: "The second time we left the airport, my son said flat out, 'I don't want a puppy. I can't do this again.' It was horrible. I felt horrendous sending the puppy back." Julie Soutullo: "It's the exact same dog that she got. This is the dog." Julie did agree to give Kim a refund and sent her 14 $100 checks. Yet, two months later I was back at Soutullo's store. Kim Gallagher said she has been able to cash only two of the checks. Julie Soutullo: "But I'm not giving her 14. I stopped payment on the rest of them. In this paper, it says once a dog leaves our premises, it doesn't come back." I was there with questions about still another puppy. This one sold to Belinda Cromp who lives in the Keys. Belinda Cromp: "It was going to be my Christmas present and birthday present to myself since my birthday is in January." But her boyfriend says once she brought the puppy home, it was clear he was not healthy, and he claims their vet knew there was a problem immediately. Bruce Eggett: "And she says I can feel that he has a bad heart murmur just through the beating of his heart because the blood leaks out of your heart." Acting on their vet's advice, they returned the puppy and got a full refund. Bruce Eggett: "Well, we really fell in love with the puppy in a week and a half. We had tears in our eyes when we took the puppy back, and then we had to leave the store." The couple can't understand how such a sick puppy was sold in the first place since Florida law requires a Certificate of Veterinary Inspection. The dog did come with this certificate signed by a vet, but the vet in Hollywood who examined the puppy says this is only a travel certificate and not a health certificate for sale. He says he gave the Soutullos a second document which showed the heart defect. Julie's husband is the one who picked up the paperwork. Carmel Cafiero: "When you went and got the health certificate for the dog that had the heart murmur, what else did you get besides this health certificate? What else did you get? What documentation did he give you? It's a camera that's on you." Her husband Armando Soutullo walked away but said he received no document that said there was a heart murmur. And Julie insisted she did not know the puppy was not healthy. These are not the only people with complaints about Soutullo's puppy businesses. The state says, over the years, it has received more than 50 complaints, but only three of those complaints have resulted in charges. Julie is currently facing three misdemeanor charges for violating the state's pet Lemon Law. She is accused of making misrepresentations and two counts of not supplying veterinarian certificates. She says she's done nothing wrong. Julie Soutullo: "Animal control comes here all the time. I have a perfect store." But Miami-Dade Animal Control says it comes to the store because of complaints about various puppy businesses operated by Julie Soutullo. Kathleen Labrada: "We have received approximately 25 complaints over the past year at Poochie Koochie Yorkilicious and also at Julie's home." The county says the complaints deal with health issues after a puppy has been purchased. Since it can only address health issues before a sale, it sends those complaints to the state for consideration. Carmel Cafiero: "In December of 07, state agents also removed business records from Soutullo's home. What did they find? We don't know yet. The Florida Department of Revenue says its investigation is still ongoing." IF YOU HAVE A STORY FOR CARMEL TO INVESTIGATE: Miami-Dade: 305-627-CLUE Broward: 954-921-CLUE E-mail: [email protected]

today is Nove 15, 08 I just receive notification that this puppy seller file a formal complaint on internet site "Complaint Board" claiming I have not send her a letter from the vet saying the puppy die. I did send her a email letter and the dates are as follows it is a copy from my email address: Subject: Letter from Vet Date: 9/6/2008 8:11:48 A.M. Pacific Standard Time From: Ppancake1951 To: [email protected], [email protected], Ppancake1951 Subject: Letter from Vet Date: 9/6/2008 8:11:48 A.M. Pacific Standard Time From: Ppancake1951 Subject: julies letter vet pup death Date: 9/1/2008 10:32:27 P.M. Pacific Standard Time From: Ppancake1951 To: Yastarbright, Ppancake1951, [email protected] AS FOR INFORMATION ON THE PUPPY DIEING ALL SHE NEEDS TO DO IS CALL THE PHONE NUMBER ON THE EMAIL LETTER I SEND HER ALL THE INFORMATION IS ON IT THE VET ALAMO HOSPITAL, AND THE VET NAME SHE CALL CALL THAT NUMBER TO VERFITY ABOUT THE PUPPY DIEING. I SHOULD CHARGE HER INTEREST FOR EACH PASSING DAY I DO NOT RECEIVE MY REFUND!!!!!! I have $60.00 of phone bill requesting refund plus my expenses such as vet both for new puppy and then when puppy die, tranportation to pick puppy up at airport and vet and store for all cleaning supplys and things I needed to purchase towels, paper, mops, bleaches (only thing that will get rid of pravo very deadly) I was force to take my other two dogs to vet and have the test for provo also my landlady pet that comes up to $42.00 for two vet visits mine and ladylord and 3 times for the pravo test @ $45.00 each dog, chemical Parvlsl RTU purchase 2 for $29.89 plus s/h $12.98 and $500.00 for take puppy to vet the day puppy die if he would've surivive it would've cost me more. I have phone, vet, bleach, etc bills to proof all my expenses. The puppy died on July 2, 2008 and STILL NO REFUND