- Report: #257178
Complaint Review: Priceline.com - Internet
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Priceline.com
Priceline.com Internet, U.S.A.
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Priceline.com Refused to cancel reservation after 48 hr deadline. Internet
I made reservations at a Quality Inn in Lafayette, LA. for June 14th. I arrived in the city much earlier than antipicated and went to the motel to cancel, thinking we would travel 4 or 5 more hours. The motel manager called Priceline and was told reservations had to be cancelled at least 48 hours prior to the reservation time. I can find nothing on their website to indicate this, and would not have used their service had I known.
Additionally, when checking to see if I had received a discounted rate, as Priceline promises, I found I would have fared far better by calling the motel myself and making my own reservations.
I was going to have to pay the room rate, regardless of whether or not I stayed, so I elected to take the room and kill the afternoon doing something else, rather than paying for this room and another one further down the highway.
I will never use Priceline again and will recommend to everyone who will listen that they do the same.
William
Gulfport, Mississippi
U.S.A.
Additionally, when checking to see if I had received a discounted rate, as Priceline promises, I found I would have fared far better by calling the motel myself and making my own reservations.
I was going to have to pay the room rate, regardless of whether or not I stayed, so I elected to take the room and kill the afternoon doing something else, rather than paying for this room and another one further down the highway.
I will never use Priceline again and will recommend to everyone who will listen that they do the same.
William
Gulfport, Mississippi
U.S.A.
