Complaint Review: Pro V1 Deals Brandon Liberman - Phoenix Internet

I ordered a dozen supposedly brand new Titleist Pro V1 golf balls from Brandon Liberman in April 2008. I paid the order via credit card and have the email receipt to prove it. To this date, July 13, I have yet to receive the balls. I have emailed Brandon Liberman, the alleged golf pro who teaches and sells on Pro V1 deals, on 6 separate occasions, inquiring as to the whereabouts of my golf balls. Each time Brandon made excuses citing that he had changed checkout procedures and that he could not find my order. I emailed him my order and he said that he would send my Pro V1 balls that day. He even mentioned that if I didn't get the balls, he would reimburse the order payment. This happened several times. I have asked for a tracking number several times and have yet to be sent one. Now he just won't acknowledged my emails.

I have threatened to post this ripoff write up if he didn't send my golf balls. Naturally, he hasn't sent them. Here is a copy of our email correspondence (minus the email address and complete names of course):

Brandon,

You've had your chance. I've been very patient but you have been reported as a fraud and a rip off. Don't worry. Once google finds the website, people can check out what I've written about your website and how you do business. You make promises that you don't keep. I've paid my money, it was taken out of my bank. You deal with 2checkout. That's not my problem. If you want to make this right, then send more than just Prov1s. If you have to buy brand new pro v 1's yourself and send it, at least it's something! That's good business. When I've made a mistake, I always did more for the customer than he asked. You, however, do nothing. You're all bark with no bite. Keep googling your business. You'll find where I posted that you're a fraud. That way, others will know what kind of crook you are.

David

From: David XXXXXXXXXXX[mailto:[email protected]]

Sent: Monday, June 30, 2008 3:03 PM

To: 'Brandon Liberman'

Subject: RE: Golf balls!

Brandon,

I sent it with the email not to long ago but whatever. Here's the address:

David xxxxxxxx

3331 xxxxxxxx xxxxxxx xx.

xxxxx xxxxx, AL xxxxx

Please let me have the tracking number ASAP so that I can be sure I'll be here when it arrives.

May I have a tracking number?

From: Brandon Liberman [mailto:[email protected]]

Sent: Saturday, June 21, 2008 10:41 AM

To: David XXXXXXXX

Subject: Re: ProV1 deals Fraud!!!!!

Mr. XXXXXXX,

I am terribly sorry for the delayed response. We switched to Google checkout exclusively in March of 2007. You must have stumbled upon an older page, the 2Checkout.com site. I am very sorry about this and it is my fault. I will ship your balls out today.

Again I take blame for the confusion and you can expect your balls in 3-5 business days.

Thanks,

-Brandon

prov1deals.com

On 6/19/08, David xxxxxxx wrote:

Brandon,

I ordered this from you in April and have yet to receive a single golf ball or a refund. Here is my order information:

2Checkout.com Order Number 39043xxxxx

Contents of your purchase:

Product ID : 2

Vendor Product ID : 7755321

Product Name : dozen AAA used Pro V1 golf balls from ProV1Deals.com

Quantity : 1

Handling Fee: 4.95

Shipping Cost: 0.00

Total : 19.90 ( USD )

Billing Information

David xxxxxxx

IP: xx.xxx.xxx.xx IP Location: xxxxx( United States )

[email protected]

xxx-xxx-xxxx

David xxxxxxx

3331 XXXXXXX XXXXXXX XX.

XXXXX XXXXX, XX Zip

United States ( USA )

United States ( USA )

Shipping Information

Method : Prov1deals.com

Address

David xxxxxxx

3331 XXXXXXX XXXXXXX XX.

XXXXX XXXXX, XX Zip

United States ( USA )

Distributed By:

Prov1Deals ( www.prov1deals.com )

2Checkout.com ( 2CO ) and Prov1Deals thank you for your business.

I would like my golf balls right away or I'm going to post on google that you're a fraud!!!!

From: Brandon [mailto:[email protected]]

Sent: Saturday, April 12, 2008 10:17 PM

To: David XXXXXXXXX

Subject: Re: ProV1 deals

David,

Hi, thanks for the email. We have been flooded with orders the past few weeks and we became back-ordered. I am working on getting your balls to you as fast as I can. If the delay is too long, let me know and I will fully refund your order. Please be patient. Again I apologize for the delay.

Brandon

www.prov1deals.com

Brandon, I went to the website www.prov1deals.com where I saw your ad to get lessons. I ordered prov1s over a week ago from you and have yet to receive them. What's the deal? What kind of business are you running here? A scam? When will I get my prov1s?

David

David

Hazel Green, Alabama

U.S.A.