- Report: #1251738
Complaint Review: Progressive Leasing for Big Lots Furniture - Nationwide
Reported By:
Outraged -
Newberry, South Carolina, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Progressive Leasing for Big Lots Furniture
Nationwide, USA
Web:
N/A
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Business Rating:
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Progressive Leasing for Big Lots Furniture Over charged, did not care that the furniture was damaged!!! Big Lots Nationwide
Ridiculous fees, in the 90 day same as cash, program...like an additional $80 in the end because they failed to inform client that the money was not debited. After my bank changed names, didn't realize progressive couldn't get their money, as zoos as I realized the money had not been taken out, I called them, because I wanted to assess the problem, because my bank changed, not my account..... Well I was told that when banks change, the payments sometimes come back returned..... but again nothing changed but my bank name, not the account... so why was there a problem? They couldn't answer, except told me that I was being charged and additional, almost 30.00 for the return, and almost 50 to accept the extended payment. The furniture is over priced and very cheaply made. Customer service does not care about that, all they say is go back to the store and take that up there....then say what accounts do you want us to use to get our payment. No sympathy, empathy, or customer service. They don't care about the customer, only the ridiculous, priced jacked payment. Buyer be warned, NEVER lease anything from this company, they will take way more money then you signed up for, and not stand behind their merchandise!!!
1 Updates & Rebuttals
ProgressiveLeasingLLC
Draper,Utah,
USA
Progressive Leasing Response
#2UPDATE Employee
Mon, May 02, 2016
Thank you for bringing your concern to our attention. We recognize some time has passed since your dissatisfactory experience. We strive to be above board with our customers and our hope is that we can assist you with your concerns. If you would like to discuss your concern with us, please call at 877-593-2520. We appreciate your time.
