- Report: #817706
Complaint Review: ProSource Wireless - Internet
Reported By:
Sarah -
Sharon, South Carolina, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
ProSource Wireless
Internet, United States of America
Phone:
1-800-533-1287
Web:
www.prosourcewireless.com
Categories:
Business Rating:
(0)
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ProSource Wireless ruined christmas Internet
I ordered two 7" Netbooks from ProSource Wireless for my daughters for christmas in 2011. I was VERY disappointed when I received the first netbook and I could not get connected to the internet. I had several people take a look and give it a try and still no luck.
In addition to the netbook not connecting to the internet like I was told it would when I called and ordered it and as advertised, ProSource messed up the shipping for the second netbook. I had to call and tell them that they had given the same tracking # for both netbooks yet I had only received one at that point.
Well, after receiving the second netbook, I called and asked for return information. The customer service rep. then asked why I wanted to return them and I told her why. I got the address and return information and asked when and what refund should I be looking for tho be refunded. GET THIS!! - they do not refund the battery or any accessories AT ALL and they charge a $25.00 restocking fee!!!! Are you KIDDING ME!!!
So now I have no netbooks - because they didn't work like advertised - or battery for notebook and I'm out $70.00 out of a total order cost of $215.00. I don't wish bad happenings but karma will come back and bite you in the butt!!
1 Updates & Rebuttals
KarenM
Carrollton,Texas,
United States of America
ProSource Wireless
#2Consumer Comment
Fri, March 02, 2012
Hi Sharon from South Carolina,
Please write to the Florida Attorney General via their online form, which is very easy to complete and only takes a few minutes!
The more people who write to the Attorney General, the more chance we have of getting this company investigated and out of business!
Please write to the Florida Attorney General today! Thank you!
