- Report: #809224
Complaint Review: ProSource Wirelessd - Boca Raton, Florida Internet
Reported By:
Shellie -
green cove springs, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
ProSource Wirelessd
Boca Raton, Florida, Internet, United States of America
Phone:
Web:
www.prosourcewireless.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
ProSource Wirelessd Rip Off, faulty shipment, no refund, complete run around on phone, Internet
I purchased a 7" netbook, when I got it, it wouldn't connect to the internet. It took me 2 days to get a response from the company. They had me send the broken pc back which my tracking says they got on Dec.8th. Here it is Dec 14th and when I talk to them (finally) they tell me I don't have a replacement ready yet. I then tell them to just give me a refund, and they told me I wouldn't get 25% back nor any of my upgrades I had paid for.
I asked why, and he said a restock fee. Now I'm thinking, restock a broken pc that I never once used cuz it wouldn't connect to the internet, but now I don't even get back my upgrade money either. Well, that's BS!! Needless to say, I'm supposed to get a refund of $60.00 out of $98.00 + additional $7.99 extended warranty + $10.00 gig upgrade+ shipping to send it back. Now, how is that fair
I asked why, and he said a restock fee. Now I'm thinking, restock a broken pc that I never once used cuz it wouldn't connect to the internet, but now I don't even get back my upgrade money either. Well, that's BS!! Needless to say, I'm supposed to get a refund of $60.00 out of $98.00 + additional $7.99 extended warranty + $10.00 gig upgrade+ shipping to send it back. Now, how is that fair
