Complaint Review: Prosperity Solutions - Windsor Mill Maryland

My name is Neil Young. Representative for Prosperity Solutions, LLC based out of Windsor Mill, MD. Ms. Hicks hired my team to work out a resolution for those seeking one.
 
Under the circumstances, Ms. Hicks has had to close her business due to unscrupulous activities from vendors she contracted to do work for several clients from 2009 - 2011. It has also been discovered that brokers were using the Prosperity name to conduct business and not follow thru on services. We are presently researching this matter as well.

Due to these activities, she will be forced to file bankruptcy (in the very near future, for protection) but wants to work
out arrangements with those who entrusted her to provide a service. These processes may take some time, but, she/we are working to act as quickly as possible.

If you are in need of a resolution from Prosperity Solutions, please send my team an email directly to:

[email protected]

Please give general information only:
Name
Address
Service hired to perform
Your contact Email and Phone #
How much you paid

We are asking for this information ONLY!!! Long emails will be disregarded.

We simply want to work out a resolution, not read through pages of emails to find the information we need.  We understand that clients' are upset (as well they should be), but we also want you to understand that, many other companies would not even make an effort to provide a resolution to you.  Ms. Hicks just wants to work this out amicably and as expeditiously as possible.  Dealing with us directly will allow that to happen.

She wants me to also inform clients' that she deeply apologizes for the events that have taken place. When she set out to provide the services, she had good intentions on following through. She has lost a lot of money and has already begun the refund process for several clients.  Time and patience is asked (just a little while longer).

If you follow the instructions above (if you were a past client of PS, LLC). The information will be matched in the records provided and you will receive a response from someone on my team.

Thank you again for your time and attention to this matter.


Neil Young, Esq

Like I said it took awhile to get my money back...filing whatever won't assure you will receive anything. But good luck to you! BTW...I don't have time to play games. I am/was a consumer of the company had great experiences...ended bad but to have received the clients' money after waiting since May...I am thankful for that alone!!!

Although I appreciate you coming to the rescue for this scam artist. You receiving your refund has nothing to do with me. As of today, I have not heard from Monica or Monique in reference to my refund (paid Aug.15, 2011). I don't care about her family situation!!! She agreed to provide me with a service. I paid her $2400 for this service that her company assured me that would be completed within 45 days. I WANT MY MONEY BACK!!!! So, I do not want to hear anything about her returning your money. Because, frankly I don't think you are telling the truth. I really believe the people that are answering these post. Stating that they received refunds are actual people that worked for this company. Or may even be Monica herself responding to these post. For those that know her so much. Pass this message to her that I will be filing a complaint with the Maryland Attorney Generals Office........THEY ARE CROOKS!!!

I've done business with this company for more than 2 years and I can definitely put to rest that Monique & Monica are not the same person! I met with Monique about a year and a half ago and she was very passionate about her business and the goal of the organization. The 3rd parties they partnered with in addition to the family crisis she suffered caused the company to fall apart.

I was a customer and a broker with the company and I have many satisfied customers. About May of last year I had 3 files in their system that did not produce the lines I paid for. As of approximately 7 weeks ago, I received my final refund.  So, I truly do not have anything bad to say about them.  YES...it took some time to get funds back but I knew coming on a site such as this with any backlash would delay my refund process further. Plus, I understand the business and know that "things do happen".

I am sorry for your anger brother but, as the previous person stated, they are out of business. I do know filing a "class action" suit would be a crazy thing to do but you have to do whats best for you. If they decide to file bankruptcy no one gets anything!!! Thats something you might want to keep in mind.

I just was browsing thru and decided to add my 2 cents but I can unequivocally say that patience is definitely needed here.  They are refunding clients as they paid I was told. I am sure its frustrating but we all know what we are getting into when we sign up.  To have a 2 year plus run of good business with them, I am sorry that it ended.

Good luck to you!

They actually went out of business when Monique had a family crisis. Not sure who Monica is but...I do know that much! I am sure this is where things might have falling apart! For 3 years they've provided me excellent service. I am sorry you are going through any issues but for the most part they did provide the services as advertised for me and many of my friends/colleagues.

I had a similar situation with them and experienced ALL that you mentioned. It took some time but 2 weeks ago I received ALL my money back minus $250.00 so I decided to NOT file or right anything negative about them. Good luck to you in your efforts but...give them some time...and see what comes of your incident.