- Report: #1419893
Complaint Review: PUBLIC POWER ENERGY SUPPLIER - Norwalk Connecticut
Reported By:
Rain -
Colchester, Connecticut, United States
Submitted:
Updated:
-
Author Confirmed
Why?
PUBLIC POWER ENERGY SUPPLIER
535 Connecticut Ave 6th Floor, Norwalk, CT Norwalk, 06854 Connecticut, United States
Phone:
1-800-400-5574
Web:
https://ppandu.com/levcoenergy
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
PUBLIC POWER ENERGY SUPPLIER This company is a beyond the pale. They refused to enroll us because they say They refused to enroll a household of 2 people ONLY that live in house ONLY on weekends. Norwalk Connecticut
We are two people.
We use our vacation/ weekendhouse only on weekends.
When we are not here, the AC is left at a temperature that it prevents the heat/ humidity from damaging the home,
however, NOT much because it is a waste of too much money / energy.
In fact, it is not " comfortably cool" when we first enter the house on weekends. We are very careful in not wasting energy/ electricity. We never, ever leave lights on , if we are not in the room. Again, we are only 2 people.
When garden outside, walk, leave for a restaurant for 1 to 2 hrs , the AC is usually turned off, if it's not scorching outside.
We filled our application & this " Public Power Energy Supplier" sent us an email saying our enrollment was " refused".
NEVER said why in email. I had to call THEM to tell me why.
Horrible lack of courteous communication.
We would NEVER recommend this company. EVER.
NEW people trying to enroll: call them before you waste your time online enrolling. Maybe if you are lucky they will tell you over the phone ( right then & there) & before you waste your time enrolling online, that they " refuse" to accept you as a customer.
By the way : We pride ourselves in paying our bills way before they are due.
