On November 27 2009, I checked my account and found it to be, in the negative. On November 28 2009, I called my financial institution. The operator told me that there was a pending charge from Publications Max. My debt card has a pending charge and that was the company. This caused my account to be in the negative. There was no phone number or other identifying information, listed so that I could call Publications Max to find out what was going on. So I searched and the information came up. I called 1-888-624-2877. A recording came on and instructed me to call 1-800-712-6600. When I called that number, I was then instructed to leave a message and someone would return my call. I left the message that I wanted my money back because I had no knowledge of any magazine order. Then I hung up the phone. I didnt leave a number because any reputable business does not ask a customer to leave a message and someone will return your call.