- Report: #1452914
Complaint Review: Purely Organic 7 High Point US - Greensboro NC
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Author Confirmed
Why?
Purely Organic 7 High Point US
610 Pembroke Rd. #10684 Greensboro, 27408 NC, United States
Phone:
1-855-412-3133
Web:
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Purely Organic 7 High Point US charged me for something I did not order Greensboro NC
I ordered a free trial size of a cosmetic product, but had to pay shipping. They said I could cancel within 14 days of the order, which I did via phone just before midnight in my time zone. They claimed that it had to be in THEIR time zone (which the original info did not specify). When the free samples arrived, they listed only the shipping costs, no explanation of anything, not even the company name. So because of my "untimely" cancel, they went ahead and authorized another order and put $89.95 on my VISA card. Visa says it's legal, and I cannot do anything about it. Then the cosmetic company called me back and said they will refund $31.45 of the amount, but that leaves me out $60 for a product that I did not order.
