- Report: #1334859
Complaint Review: Quality RV - Linn Creek Missouri
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Author Confirmed
Why?
Quality RV
309 E Valley Dr Linn Creek, Missouri, USA
Phone:
(573) 317-1001
Web:
www.qualityrv.net
Categories:
Business Rating:
(0)
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Quality RV Sloppy "Quality" RV Linn Creek Missouri
I can relate to the other customer post on here. I too grew frustrated with Quality RV and their careless ways of doing business. The purpose of this post is to warn and inform other potential customers. I bought a brand new RV at Sloppy Quality RV in Linn Creek this summer with the intentions of using it this summer. I paid for it in full and bought a hitch and several hundred dollars of accessories in their parts store.
After I take my brand new RV home, I open the slide just to find out that a rock from the dealership's lot scratched up and put holes/dents in the floor covering making it look far from new.
I take it back to the dealership and they tell me that this happens all the time and that the damage to my floor was nowhere as bad as the last customer who had the same issue. Service department says they will try to fix it and probably can make it look decent...(decent, not new). No money back is offered.
After waiting almost a month for the repair tech to attempt to repair the deep scratches in the floor caused by a rock from the dealership lot, I was surprised to see such a sloppy and careless attempt to cover up the deep scratches. It actually looked worse and was more noticeable than before they had attempted to repair it.
The sales manager, Jim Noble, could care less...he already got his money and commission for selling the RV and generally has no clue about customer satisfaction. He doesnt even care enough to make sure what size TV will fit in a brand new RV upon customer request.
Jim Noble, Sales Manager, will take zero responsibility for the product he sold you after the sale is complete.
2 Updates & Rebuttals
Complaint still not resolved
#2Author of original report
Wed, November 02, 2016
Attention Consumers and other Customers: Please note how the company still has not offered to make things right and take care of their customer.
Quality RV
Missouri,USA
Former Employee
#3REBUTTAL Owner of company
Wed, November 02, 2016
Hello. This negative review that we've received is a former disgruntled employee. He has made a few fake accounts and is trying to slander us all over the internet. We are a family owned dealership with amazing prices and sell all over the country due to our pricing and customer service. You can't make everyone happy in business, but we sure try. Don't be misled by this bitter person that has nothing better to do with his time.
