- Report: #115209
Complaint Review: Ramada Plaza Resorts - Ft. Lauderdale Florida
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Ramada Plaza Resorts
2419 E Commercial Blvd Ft. Lauderdale, Florida, U.S.A.
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Ramada Plaza Resorts Advice For Getting Your Money Back ripoff Ft. Lauderdale Florida
Am I ever glad to have come across this website! Thanks to all those who gave advice on getting your money back (especially those in Canada!) Luckily for me I found this website just hours after I agreed to their offer, so I had a good read on all the related complaints, and was ready when I called them this morning.
My conversation with the rep actually went quite well. The representative did EXACTLY what most of you have already indicated:
1) She mentioned that this was non-refundable, and when I gave them my CC that was my commitment
2) She tried offering to use my paid amount as credit for future trips
3) she offered me cheaper packages (down from $698 to $298)
4) she offered to give me a partial refund
5) then she finally gave me a full refund... pleasantly the exchange took only 15 minutes, and I was only forwarded to a different person once!
Here are my main points of argument:
- I am a student on student loan, up to a 5-figured debt
- I cannot afford this trip financial
- I was talked into this offer by their representative when I really didn't want it
- I had time to think this over and regret this decision
As suggested, I remained calm throughout the conversation with one goal in mind: getting my full money back!! Be polite, be consistent, and try to touch their soft spot! Whenever she tries to mention about how great the vacation is and what alternatives she can offer, just go back to your original argument. Even if you end up with a not-so-pleasant representative, just remind yourself that you're trying to get her to work for you, not against you.
One last thing: Act fast! I'm sure my success also has much to do with calling within 24hrs. Hope this helps!
Ted
vancouver, British Columbia
Canada
My conversation with the rep actually went quite well. The representative did EXACTLY what most of you have already indicated:
1) She mentioned that this was non-refundable, and when I gave them my CC that was my commitment
2) She tried offering to use my paid amount as credit for future trips
3) she offered me cheaper packages (down from $698 to $298)
4) she offered to give me a partial refund
5) then she finally gave me a full refund... pleasantly the exchange took only 15 minutes, and I was only forwarded to a different person once!
Here are my main points of argument:
- I am a student on student loan, up to a 5-figured debt
- I cannot afford this trip financial
- I was talked into this offer by their representative when I really didn't want it
- I had time to think this over and regret this decision
As suggested, I remained calm throughout the conversation with one goal in mind: getting my full money back!! Be polite, be consistent, and try to touch their soft spot! Whenever she tries to mention about how great the vacation is and what alternatives she can offer, just go back to your original argument. Even if you end up with a not-so-pleasant representative, just remind yourself that you're trying to get her to work for you, not against you.
One last thing: Act fast! I'm sure my success also has much to do with calling within 24hrs. Hope this helps!
Ted
vancouver, British Columbia
Canada
