REACHOUT WIRELESS SENT 2 BAD PHONE IN ROW, ONE WITH SPRINT WIRLESS NETWORK, NOT REACHOUT WIRELESS NETWORK, SO YOU WOULD HAVE TO BE SPRINT CUSTOMER TO USE THE PHONE --UNABLE TO MAKE OR RECEIVE CALLS NOR TEXT. INSTEAD OF REACHOUT SENDING A COURTESY OR REPLACEMENT PHONE, NO THEY INSISTED i SENT THE BAD PHONE BACK AND THEY FIX IT "AGAIN" IN THE TURNAROUND TIME IS 3-4 WEEKS THEY SAID. by the way they don't have next day delivery.....this phone must be coming from china!!!!!