Satyricon
Mumu,#2General Comment
Tue, October 08, 2013
Let's dispell some inconsitencies in this customers review:
Redfin sends a confirmation email to both the Client and the Associate Agent (in this case Kevin) once a "tour" has been booked, the customer is copied with the Associate Agent's name, number and email (in this case Kevin).
The agent "Marcus", would never reduce a commission, why? becasue he does not get a commission. Redfin Agents are paid a small salary and subsequently a small bonus (smaller than the rebate/refund the customer gets after closing) that is based on the customer's statisfaction after they close on a home for said client.
So where does the commission go? To the Corporation in Seattle not to the local brokerage or the agent.
Redfin in Arizona. Redfin's HQ maybe located in Seattle, but the Agent's they hire are local Realtors. Most have at least 10 deals under their belts within the last year prior to being hired as an employee. It's a similiar concept with most brokerages, for example Century 21's HQ is in NJ (I believe) and they are International. The agents that affiliate with Centrury 21 are local agents.