- Report: #314164
Complaint Review: Rehablist.com William Allen Corp - Internet
-
Author Confirmed
Why?
Rehablist.com William Allen Corp
Rehablist.com Internet, U.S.A.
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Rehablist.com ,William Allen Corp Rehablist.com did not perform per verbal warranty. Took money would not perform Tampa Internet
*UPDATE EX-employee responds: Rehablist and WilliamAlanCorp
*UPDATE Employee: Response from RehabList.com to James 123
*Author of original report: Response From the Complaintant James....
*Author of original report: Multiple Attempts to contact NO Response
*Consumer Comment: My Positive Customer Experience
Rehablist.com....Real Estate Investors Leads/Deals Source System
The Topic and Category are not correct but I found no way to make a better selection or add a category; REAL ESTATE/REAL ESTATE INVESTOR SERVICES/MARKETING/LEAD-DEAL GENERATION
Of Course this post is ONLY MY OPINION...ONLY MY RECOLLECTION OF FACTS. The subject in the report is welcome to respond with their version of what happened.
Lesson Learned; DO NOT DO BUSINESS WITH THIS COMPANY BASED ON VERBAL WARRANTY PROMISE OVER THE PHONE. DO NOT PAY ANY MONEY UNTIL YOU HAVE READ THE WRITTEN CONTRACT OF SERVICE AND GUARANTEE.
1) Who; Rehab List.com and the William Allen Corp
2) What - Service Provided/offered; The salespeople; offer leads in your territory(ies), leads of motivated home sellers. Additionally you become the "Gate Keeper" through which other real estate investors can submit deals they have in that territory and you "filter them" to make sure that they are real deals and then as the the "moderator/ gate keeper" you then allow the deal to get posted on the territory specific portion of the Rehab List Web site.
So your "responsibilities" are to review all flip/posts sent by investors and approve/disapprove the post. And you are supposed to invest time and energy locally promoting the Rehab List website.
3) The Pitch - You buy into a partnership in which you are provided all leads exclusively in your territory. 1) As Gate Keeper YOU GET first crack at all of the motivated home seller leads, 2) YOU Get first crack at all of the flip leads.
4) The Price - OK this will be difficult for many of us to admit how badly we were taken but it will help the rest of us learn and be prepared.... My deal $400/mo for three months paid all up front "Set up fees" waved.
5) The Warranty - I was very clear about what I needed in terms of the warranty and my mistake was not insisting on getting the written warranty AND READING IT before I authorized a credit card payment for the $1200.
I was told that if once I looked over the paperwork if I didn't like the opportunity, I could contact Rehablist.com and they would immediately cancel my membership and refund my money.
I asked specifically about quality of leads and the salesperson said that the leads were from two sources; motivated home sellers and investors who wanted to flip deals. My response was that I didn't need to pay $400/mo to get access to investors who wanted to flip properties. I was not interested in paying to get access to marked up deals. I then asked about ratio/proportion of Motivated home sellers v flip leads and although I do not remember the exact answer this is where we finally agreed that if the I didn't like the performance of the lead system I could cancel and get a refund.
So I bought into the program. Two days later I rcvd the startup package and I immediately read the documents including the warranty which said that the money back and cancellation warranty ONLY APPLIED AFTER THE 90 DAYS AND...... only if I had performed certain functions including spending my time money and energy PROMOTING THEIR WEBSITE SYSTEM. So I immediately AND I MEAN IMMEDIATELY...called them and said that "as we had not lost ANY TIME" I wanted to cancel immediately get my money back and start over with a clearer agreement. I said that waht was written was NOT what we agreed to on the phone, it had only been two days, I had not even started yet...
Run around... stall... run around
They refused to return my payment, I contacted Bank of America and submitted a dispute. They said that they could not support my claim based on the written warranty.
The rest of what I learned;
Rehab List wanted ME to pay them to be a part of a startup or empty company. I'll never know.
Rehab List wanted me to pay them to be a part of their group while I did all of the work; sort leads and promote their business.
In the second part of my talks with the many reps in the Rehab List company (while I was trying to get my refund) I started reading between the lines and what I soon learned was that (it appeared) at that time there were no motivated home sellers and only a few investors with properties available.
Finally MY Opinion;
DO NOT DO BUSINESS....BOILER ROOM.....POSSIBLY NO REAL PRODUCT OR SERVICE..... SCAM .....DO NOT AUTHORIZE ANY PAYMENT UNTIL YOU HAVE READ THE CONTRACT AND HAVE RECEIVED A PERFORMANCE/SERVICE.
I have all documents including written letters to William Allen Corp/Rehab List and Bank of America. So if Rehab List wants to dispute my statements...
bring it on
James123
No, Florida
U.S.A.
The Topic and Category are not correct but I found no way to make a better selection or add a category; REAL ESTATE/REAL ESTATE INVESTOR SERVICES/MARKETING/LEAD-DEAL GENERATION
Of Course this post is ONLY MY OPINION...ONLY MY RECOLLECTION OF FACTS. The subject in the report is welcome to respond with their version of what happened.
Lesson Learned; DO NOT DO BUSINESS WITH THIS COMPANY BASED ON VERBAL WARRANTY PROMISE OVER THE PHONE. DO NOT PAY ANY MONEY UNTIL YOU HAVE READ THE WRITTEN CONTRACT OF SERVICE AND GUARANTEE.
1) Who; Rehab List.com and the William Allen Corp
2) What - Service Provided/offered; The salespeople; offer leads in your territory(ies), leads of motivated home sellers. Additionally you become the "Gate Keeper" through which other real estate investors can submit deals they have in that territory and you "filter them" to make sure that they are real deals and then as the the "moderator/ gate keeper" you then allow the deal to get posted on the territory specific portion of the Rehab List Web site.
So your "responsibilities" are to review all flip/posts sent by investors and approve/disapprove the post. And you are supposed to invest time and energy locally promoting the Rehab List website.
3) The Pitch - You buy into a partnership in which you are provided all leads exclusively in your territory. 1) As Gate Keeper YOU GET first crack at all of the motivated home seller leads, 2) YOU Get first crack at all of the flip leads.
4) The Price - OK this will be difficult for many of us to admit how badly we were taken but it will help the rest of us learn and be prepared.... My deal $400/mo for three months paid all up front "Set up fees" waved.
5) The Warranty - I was very clear about what I needed in terms of the warranty and my mistake was not insisting on getting the written warranty AND READING IT before I authorized a credit card payment for the $1200.
I was told that if once I looked over the paperwork if I didn't like the opportunity, I could contact Rehablist.com and they would immediately cancel my membership and refund my money.
I asked specifically about quality of leads and the salesperson said that the leads were from two sources; motivated home sellers and investors who wanted to flip deals. My response was that I didn't need to pay $400/mo to get access to investors who wanted to flip properties. I was not interested in paying to get access to marked up deals. I then asked about ratio/proportion of Motivated home sellers v flip leads and although I do not remember the exact answer this is where we finally agreed that if the I didn't like the performance of the lead system I could cancel and get a refund.
So I bought into the program. Two days later I rcvd the startup package and I immediately read the documents including the warranty which said that the money back and cancellation warranty ONLY APPLIED AFTER THE 90 DAYS AND...... only if I had performed certain functions including spending my time money and energy PROMOTING THEIR WEBSITE SYSTEM. So I immediately AND I MEAN IMMEDIATELY...called them and said that "as we had not lost ANY TIME" I wanted to cancel immediately get my money back and start over with a clearer agreement. I said that waht was written was NOT what we agreed to on the phone, it had only been two days, I had not even started yet...
Run around... stall... run around
They refused to return my payment, I contacted Bank of America and submitted a dispute. They said that they could not support my claim based on the written warranty.
The rest of what I learned;
Rehab List wanted ME to pay them to be a part of a startup or empty company. I'll never know.
Rehab List wanted me to pay them to be a part of their group while I did all of the work; sort leads and promote their business.
In the second part of my talks with the many reps in the Rehab List company (while I was trying to get my refund) I started reading between the lines and what I soon learned was that (it appeared) at that time there were no motivated home sellers and only a few investors with properties available.
Finally MY Opinion;
DO NOT DO BUSINESS....BOILER ROOM.....POSSIBLY NO REAL PRODUCT OR SERVICE..... SCAM .....DO NOT AUTHORIZE ANY PAYMENT UNTIL YOU HAVE READ THE CONTRACT AND HAVE RECEIVED A PERFORMANCE/SERVICE.
I have all documents including written letters to William Allen Corp/Rehab List and Bank of America. So if Rehab List wants to dispute my statements...
bring it on
James123
No, Florida
U.S.A.
5 Updates & Rebuttals
Don
Jacksonville,Florida,
U.S.A.
My Positive Customer Experience
#2Consumer Comment
Tue, June 03, 2008
I'm a real estate investor who recently moved to Florida. Just last month (05/08) I looked into Mike Collins' Rehablist Partnership Program as a means to quickstart my business here. There was an opening to lock up a county in Florida with a very large metropolitan population, so I precipitated without hesitation to sign up for it. Next day, after looking at their license agreement I seen there were certain tasks that needed to be performed on my part to make this partnership a success. As I work alone and already have a lot to do, I then realized it wasn't a good fit for me and immediately contacted their office and asked for a refund which was credited back to my card without any hassles whatsoever. Rehablist was very comprehensive in understanding my position, even though I knew that I was totally at fault for not asking for all the necessary information to make a good decision before I signed up. I'd think that the complainer above had the similar reason to cancel, only he waited until he got all the prorietary materials, software, etc. to review before reacting. It was then, of course, too late, but this didn't stop him from trying to get his investment refunded by tarnishing the reputation of someone who is a highly respected 20+ year veteran of the real estate industry. What a shame for this James guy to carry around! Don Florida
James123
No,Florida,
U.S.A.
Multiple Attempts to contact NO Response
#3Author of original report
Mon, March 10, 2008
March 10,2008 Per my previous report and responses. I e-mailed customer support, then I e-mailed their general contact us, and then I called. All....many days ago .....NO Responses. for now........... IN MY OPINION AND PER MY DOSUMENTED EXPERIENCE DO...NOT....DO BUSINESS WITH Rehablist.com. It appears to me that a sales person will SAY what he thinks that you need to hear to get you payment authorization. But then when you need a performance then they will NOT honor their promises. DO....NOT....DO BUSINESS. I will gladly retract this statement if when I get an honorable performance from the company. The company may contact me directly DO NOT SPAM Respectfully
James123
No,Florida,
U.S.A.
Response From the Complaintant James....
#4Author of original report
Thu, March 06, 2008
I will contact or attempt to contact this company today March 06, 2008. I will per the suggestion contact then via email but as I have the file I will also attempt to phone them. I have a full rebuttal prepared for their previous response but I would rather provide to them the opportunity to make good on their statement of integrity and intent to sustain long term relationships. Win lose or draw I will report in a timely manner the results of my attempts to resolve the matter. for now.....BEWARE DO NOT DO BUSINESS WITH THIS COMPANY unless you are sure of your position. Insist on getting documents BEFORE you authorize payment. Respectfully.
The Rehablist Team
Tampa,Florida,
U.S.A.
Response from RehabList.com to James 123
#5UPDATE Employee
Thu, March 06, 2008
James, Thank you for the opportunity to respond to your remarks. Over the past 5 years, RehabList.com has educated and partnered with thousands of real estate investors from all parts of the country. From brand new investors to flat-out pros, we work hard to provide our partners with the tools and knowledge necessary to stay at the leading edge of the wholesaling industry. In fact, we work hard to provide real estate education to any and everyone that comes in contact with our website. Education is the foundation for everything we do. We are sorry to read that you did not understand our local partner program. We do not provide leads; we provide a platform that you can plug into to grow your wholesaling business and the education to help you grow it quickly. We are a national network comprised of over 100,000 real estate investors, realtors and lenders who use the website to market, sell and acquire undervalued properties for investment. We do not provide leads from motivated sellers, (although almost all sellers seem to be motivated these days) we hand you the reigns to RehabList.com in an exclusive territory and show you how we, and our other wholesaler partners, leverage the website to close more deals. We are not a start-up and please remember that you are using the site to grow your business, not ours. We strive to lead this industry by maintaining the highest in integrity and reputation. We are committed to growing long-term relationships, the likes of which we have built with investors across the nation. Without question, had you contacted us immediately, it is our policy to end our relationship before it starts so we don't waste your time or ours. Please contact us through [email protected] so we can discuss how to bring about a better resolution to your complaints. As for the disgruntled ex-employee, we take great pride at the team of professionals that we have been fortunate enough to assemble. We have a rigorous screening process and an even more thorough training program for all employees. Judging by your remarks, we are happy to see the process works. The RehabList Team
Rehablist_blows
Tampa,Florida,
U.S.A.
Rehablist and WilliamAlanCorp
#6UPDATE EX-employee responds
Mon, March 03, 2008
You should see the "monkeys" they hire to sell you their crap. The sales people are random people that come off the street. They have no sales experience or real estate experience. Mike Collins and Scott Label train them for a week. Their only goals is to get a credit card number. They are taught not to take no for an answer. Finally after the sales person is on the phones they are fired for no reason after a week or two.
