Previous Employee
Chciago,#2UPDATE EX-employee responds
Thu, February 07, 2008
This company does not own a truck of their own. They have managed to pass a DOT audit which is scary in the sense the DOT is supposed to keep the roads safe and moving companies up to par in certain regulations. Relocation Van Lines, Inc. hires outside interstate companies to deliver the items in somewhat the same way you would call them to pick up your goods. Meaning, Relocation Van Lines, Inc. does not know a lot of these carriers, or their standing. When loading, I have witnessed items being loaded onto one of these carried semis (equaling aprox. 4 full apartments) by 2-3 men... in the rain where these items could not possibly be loaded fast enough with the man power and were water damaged. The dispatch is not qualified and you are not the only one who has received wrongful items. In many cases, good hearted customers call in to notify us they have received items, boxes etc. that do not belong to them. These calls go ignored. Relocation Van Lines, Inc. will not even offer the UPS stamp to get these items to where they need to be. Unless you have purchased your own insurance, you will, if anything receive $0.60 per pound per article. The company does not have their own lawyer, so if may I recommend you contact your own attorney, this may be of some help as I can tell you first hand that this company is not equipped to fully defend them selfs. If you call, you will notice one fluently English speaking representative. I have created an email for you and all other that have questions I may be able to answer as a previous employee of Relocation Van Lines, Inc. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.