Ignoranceyou
United States of America#2Consumer Comment
Sun, March 18, 2012
I have dealt with this company, and so I know a few things how they operate. First you said you were a late payer, and if that is true then of course, they may prob will not go out of the way for you.. Also, I they do cover normal wear and tear, and but do not cover intentional or damage caused by you.. While they are annoying at times I do know they're good at covering broken items. Seems to me they are are not covering you because it was something caused by you and now. Your here damaging they're name, which I think is cowardly. I know from experience from dealing with these guys that either you have paid it off already or you broke it under something. That they do not cover.