Craig Robertson
Ridgeland,#2REBUTTAL Owner of company
Fri, October 30, 2015
Craig Robertson and Robertson + Associates would never respond to negative online feedback with specifics of a client’s case, but we welcome client reviews of our services and are always ready to address all concerns, whether legitimate or not. Although not necessarily the case in this situation, negative feedback to attorneys is often the result of a fee dispute. To avoid miscommunication about fees, we enter into a written agreement with our clients at the inception of every relationship, and we even provide them with a sample bill so they will know exactly what to expect before we ever start. Also, each client receives a detailed, itemized invoice with a description of our services each and every month their case is active.
Domestic relations disputes are very emotionally charged. Clients experience anger, sadness, bargaining and denial before they gain acceptance of their new life circumstances. Sometimes anger can be misdirected at those who are trying to be helpful. From time to time, lawyers make mistakes. R+A nor any other law firm handles this difficult work perfectly every time. However, when we make mistakes, we try to make them full speed, and we are honest and upfront with those we are trying to help. Also, no lawyer can control certain dynamics in a domestic dispute, including but not limited to the other party, their counsel, the assigned judge, the court’s calendar or the facts created by the family dynamic. This creates frustration for many. Like other first class professionals, R+A attempts to give insight from a bird’s eye view, examining any given problem from all the way around, explaining the costs and benefits of a chosen path, including the attorney fees associated with a particular legal strategy. Our firm employs a team approach which allows us to provide service to clients from multiple individuals and skills. All work is conducted under the direct supervision of Craig Robertson. We are proud of Craig’s perfect 10.0 AVVO rating which we comes a network of trained personnel who assemble data from numerous, neutral sources. Our firm is grateful for the many positive and heartfelt client reviews we receive each month.
More information about our firm and domestic matters may be found on our website at www.robertson.ms.