- Report: #1429866
Complaint Review: Rough Country Rustic Furniture - Mountain Grove Missouri
Reported By:
Debbie -
Queen Creek, Arizona, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Rough Country Rustic Furniture
7492 Old Hwy 60 Mountain Grove, 65711 Missouri, United States
Phone:
4175432640
Web:
www.roughcountryrusticfurniture.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Rough Country Rustic Furniture Did not deliver all items ordered & and paid for. Table that was delivered was built to low and was not stained as I ordered Mountain Grove Missouri
I ordered a Farmhouse table & 10 chairs on March 10th 2017. It took until 12/12/17 to receive only the table. I contacted them and asked where the chairs were and they said they would ship separately.
When we went to use the table at Christmas we found they had built the table to low. You could not sit under the table with your legs bent. We had to make spacers for under the table legs to be able to use it. It was also supposed to be stained and it came with a natural finish. It is supposed to be a rustic Farmhouse table and they put a high gloss finish on the table. I let them know of the issues with the table with no response.
It is now February and I still don't have my chairs. I have been in contact with them since the table was delivered and have got nothing but excuses and no information as to when the chairs will ship. Now they will not even respond.
I did file a complaint with the Attorney General in Missouri and they are investigating this. Would just like to warn other consumers about this company. Beware
