- Report: #21404
Complaint Review: Royal Image - Columbia South Carolina
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Author Not Confirmed
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Royal Image
7304 Two Notch Rdlot F, Columbia, SC 29223 Columbia, 29223 South Carolina, U.S.A.
Phone:
803-865-3977
Web:
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Royal Image ripoff crappy tint job crappier cutomer service mislead illegal tint water bubbles Columbia South Carolina
I went to these guys and specificly asked them was it legal to have mirror tint, I asked them because they tinted one of my cars with mirror tint in the past and I heard rommers of high fines for having it nowadays.
The guy told me yes, but the have a new tint called PLATNIUM TINT, and that this was street leagal if you get it in 33% to 35% visablity. I said cool lets do it but make sure it's legal, he said okay I said okay and left.
I came back to pick up my car and the windows looked rushed over, as if they were not squgied out good enough, had a whol lot of bubbles in the tint all ove mainly in the back windsheild and front windows so bad in fact that he pulled my car back in the bay to attemp to "fix the back windshild a lil better", Told me to give it a few days and the rest will dry out.
A couple of weeks later it was still the same I took the car back and got nothing but attitude, then the black guy who obviously was the most upset because he tinted them say's
"PLATINUM TINT IS NOT LEGAL ANYWAY SO" Now Im realy pissed, out of $125.00 for a crappy tint job with a "lifetime garentee" but I'm now told that it's ILLEGAL and to give it 2 months to dry, YEAH RIGHT in the state of SC you only have 30 days to dispute a unsatisfactory product or service.
TIMOTHY
Columbia, South Carolina
The guy told me yes, but the have a new tint called PLATNIUM TINT, and that this was street leagal if you get it in 33% to 35% visablity. I said cool lets do it but make sure it's legal, he said okay I said okay and left.
I came back to pick up my car and the windows looked rushed over, as if they were not squgied out good enough, had a whol lot of bubbles in the tint all ove mainly in the back windsheild and front windows so bad in fact that he pulled my car back in the bay to attemp to "fix the back windshild a lil better", Told me to give it a few days and the rest will dry out.
A couple of weeks later it was still the same I took the car back and got nothing but attitude, then the black guy who obviously was the most upset because he tinted them say's
"PLATINUM TINT IS NOT LEGAL ANYWAY SO" Now Im realy pissed, out of $125.00 for a crappy tint job with a "lifetime garentee" but I'm now told that it's ILLEGAL and to give it 2 months to dry, YEAH RIGHT in the state of SC you only have 30 days to dispute a unsatisfactory product or service.
TIMOTHY
Columbia, South Carolina
2 Updates & Rebuttals
JERRY
HOPKINS,South Carolina,
U.S.A.
Your own words negate your validity.
#2UPDATE EX-employee responds
Thu, December 02, 2004
Okay on the point about the soap water and bubbles the company was in the right. Those types of bubbles will go away. The tint job looks great to date. Mark one up for Royal. Not to take sides but the customer dose has a good point, the most important point LEGALITY. I quote ROYAL in the rebuttal: "the tint he put on your car was 20% witch is close enoph to be legal." Legal and almost legal are two different animals which led me to believe you are dishonest. Mark two up for the customer. Now If I were the customer I would print out this page because Royal just admitted to installing "close enoph to be legal." Which means ILLEGAL TINT. Wonder how that would go over with a cop that makes the guy strip the "close enough tint". Sounds stupid, well it is. The law is black and white not 15 shades of gray, both the tint is legal and meets the states visibility requirements or It is not even 1% over the limit is still illegal. Thanks PS: Both you guys need to learn how to spell.
Dustin
Apopka,Florida,
U.S.A.
KNOW THE FACTS
#3UPDATE Employee
Mon, November 29, 2004
I have been tinting windows for 15 years. I have worked for Royal image for 4 years. I still work for them. The owner of this company is a very nice and caring person. If you new about window tinting you would reconsider your comment. First,water bubbles are normal. When you tint windows you use soap and water.The soap and water take 2 to 3 weeks to dry.In colder places it can be even longer. 2 the tint he put on your car was 20% witch is close enoph to be legal. Get your facts straight before you make claims!! The owner went out of his way to help you and you were flat out rude. So please learn how to trat people.
