Furious
Terrace,#2Author of original report
Sat, January 05, 2008
Believe it or not! RTS has agreed to send us a brandy new Kirby still in the box, and then we are to send the old one back to them. Will do. I guess I will learn to like it, assuming it works much better than this one. Still not completely satisfied, but I knew I would never get a refund anyway. Meeting them halfway.