- Report: #1275771
Complaint Review: Safe auto - Mesa Arizona
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Safe auto
135 N Center street #5462 Mesa, 85201 Arizona, USA
Phone:
4802323212
Web:
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Safe auto glass Damaged my car Mesa Arizona
Stay away from this glass installer they damaged my car over 2 weeks ago during the windshield installation. Installer put interior molding screws up through my roof. He also didn't replace the windshield molding correctly and it is now falling off the car, I can't drive the car , if I do the molding will fall off. I'm not able to get any resolution on what they intend to do to fix the damage. They are hard to reach by phone and are now avoiding me. They keep telling me to resolve with installer I didn't hire the installer they did. If you value your auto stay away
1 Updates & Rebuttals
Lance
Mesa,Arizona,
United States
Safe Auto Glass
#2REBUTTAL Owner of company
Mon, May 14, 2018
We informed customer about the molding prior to install.. We explained the issue and let them know we'd prefer not to the work based on previos damage to the vehicle. The customer said they understood we will not be liable if we proceed. So we completed the job the best we could. Now this customer has taken time to misrepresent the actual events. Its truly unfornunate the actions of a some people.
Lance
