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  • Report:  #675283

Complaint Review: SaferWholesale.com - Internet

Reported By:
Mark - Winter Garden, Florida, United States of America
Submitted:
Updated:

SaferWholesale.com
21765 S Center Avenue 60451 Internet, United States of America
Phone:
708-869-1237
Web:
www.saferwholeslae.com
Categories:
Tell us has your experience with this business or person been good? What's this?

We purcahsed a go-kart for Christams from this companya dn it was shipped with a broken carberator. They replaced it, but then when we gave it to our son on Christmas morning we learned that the horn does not work, one light was broken and worst of all the brakes and brakje system do not work. Clearly they sold us a lemon. Do not purcahse anything from this company as they have no customer service and it is clearly a buyer beware orgainzation. Needless to say Christmas was a bust for our son. I know have over $1,000.00 worth of junk uin my garage and will have to find another go kart dealer locally. Also do not let the pictures on their website deceive you. The go kart we ordered was a Gator go-Kart and we recived a "Little Buggy" go-kart which almost too small for our son. In another year he would have outgrwon the kart. Their pictures do not depist what they sell and when ordering their staff are only about making the sale, not providing accurate information about the products they seel. Again, buyer beware and take my advice do not buy anything from this company you will be sorry in the end. I chose to ignore prior posts about this company and have learned a hard, sore lesson and have a dissappointed son.



1 Updates & Rebuttals

SaferWholesale.com

New Lenox,
Illinois,
United States of America
Please just contact our warranty department.

#2UPDATE Employee

Mon, February 21, 2011

We do have a parts and warranty department available Monday through Friday to assist with any and all issues on any of our products. These units are not shipped assembled, which means that on occasion issues can arise, and that is precisely why we have staff on hand to assist our customers with issues such as this one. All you need to do is contact them about the technical issues you are experiencing and they will be happy to work with you to correct the issues. Also, on our website we do clearly list the dimensions and specifications on each of our products, to avoid any size confusion on our products. We also have very knowledgeable sales representatives that can answer any product questions to help you make sure you are purchasing the right size product for your purposes. Our toll free number is 866-606-3991, please feel free to call and speak with our technical support line for assistance in resolving the problems that you are experiencing, we would love the chance to assist you and make you a happy customer.

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