Dawniredskins
Centreville,#2Consumer Suggestion
Tue, July 15, 2008
You know... maybe try to pay your bill two or three days earlier... that way, if SLM's system is down, you have a few extra days to take care of your payment, and just schedule the date for your payment to be the date you were going to pay it anyway (ie: if you were going to pay on Wed. 07.16.08, go to the system on Sun. 07.13.08 and schedule the payment for 07.16.08... or, if the system is down on Sun, that gives you 3 more days to try the system)... SLM's payment website is not the only website that goes down when your payment is due... if you pay this online, I'm sure you pay many other bills online too... maybe some credit cards, maybe a car payment, etc... those sites go down all the time. I can't tell you how many times my credit card companies websites are down and I have to make a payment... I just schedule them ahead of time... that way, I never have to worry about being late. I learned that the hard way, just like you have... you shouldn't bad mouth Sallie Mae because you wait until the last minute on this one. good luck!