- Report: #476422
Complaint Review: Samsung - Ridgefield Park New Jersey
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Samsung
samsung.com Ridgefield Park, New Jersey, U.S.A.
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Samsung LCD TV Quit Working After 2 Years. Many Others Having Similar Issue Ridgefield Park New Jersey
"I purchased a LNT4661FX Samsung LCD television on July 5th, 2007. Firstly I should mention that this television was purchased for a theatre room in out basement and was only used for 40-50 hours usage for when our grandchildren would come to visit and watch movies. Appromately 2 months ago the television started clicking on and off for 5 to 10 minutes before actually turning on (exact same problem mentioned from the posters from the link I have provided below). Now the unit will not function at all.
http://techreport.com/forums/viewtopic.php?f=37&p=958447
There appears to be quite an issue with placing the wrong sized capacitors in this unit. I see Samsung has made good on the issue with a number of these units by replacing or honoring fair marked value for the defective units. My question to you is what can I have done about this defective television?"
Above is the email I sent to Samsung. They replied with "but sir we dont see any ongoing issues with these televisions". The reason there is no record is because when you call Samsung they tell you there is nothing they can do and will not record any sort of problems. SHAME ON YOU SAMSUNG, USING CHEAP CAPACITORS AND RIPPING OFF YOUR CUSTOMERS. STOP USING CHEAP COMPONENTS. IF YOU BUILD JUNK BECAUSE YOU CHEAPED OUT FROM USING GOOD PARTS, THEN YOU BEST BE REPLACING THE BROKEN UNITS
Mr g
London, Ontario
Canada
http://techreport.com/forums/viewtopic.php?f=37&p=958447
There appears to be quite an issue with placing the wrong sized capacitors in this unit. I see Samsung has made good on the issue with a number of these units by replacing or honoring fair marked value for the defective units. My question to you is what can I have done about this defective television?"
Above is the email I sent to Samsung. They replied with "but sir we dont see any ongoing issues with these televisions". The reason there is no record is because when you call Samsung they tell you there is nothing they can do and will not record any sort of problems. SHAME ON YOU SAMSUNG, USING CHEAP CAPACITORS AND RIPPING OFF YOUR CUSTOMERS. STOP USING CHEAP COMPONENTS. IF YOU BUILD JUNK BECAUSE YOU CHEAPED OUT FROM USING GOOD PARTS, THEN YOU BEST BE REPLACING THE BROKEN UNITS
Mr g
London, Ontario
Canada
