- Report: #1171696
Complaint Review: Sanchez Auto Part’s - Grand Prairie Texas
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Author Not Confirmed
Why?
Sanchez Auto Part’s
3306 E. Jefferson Grand Prairie, 75051 Texas, USA
Phone:
(972) 237-0500
Web:
N/A
Categories:
Business Rating:
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Sanchez Auto Part’s took my money and did not deliver my car part Grand Prairie Texas
On 8/18/2014 I called the shop to request a rim for my Nissan 350z. The man on the other line, most likely the owner, said that he had it available and that I can come by the shop to get it. When I got there, he said he did not have it and would have to order it . Since I needed it badly, I went ahead and forked over the 200 dollars cash. The owner also stated that he would deliver the part to my house the next day.
So a day went by and I noticed that nothing came in and I called the shop to check on the status of my order. Oddly, a man picked up (it was the voice of the owner) and said that there was no power in the shop and that nobody was able to work and things got delayed...and that he will check on the status of my part...
two days passed and I called again. Exactly the same man picked up and he gave me the same run around...he said that he will contact the owner and that he will get back with me.
3 days have passed and nothing happened.
Finally I was fed up with the runaround and i called the owner and decided to come to the store on Friday 8/22 to demand my money back.
When I arrived at the store, I had confronted the owner about the status of my part and demanded my money back. The owner refused and things got heated.
After I realize that this I wasn't going to get my money back, I decided to file a report with the city of Grand Prairie Police department.
A few hours after I have called the Grand Prairie police department, I was contacted by Officer Brown regarding my report. I was shock when he told me that this business have received numerous complaint over the years, but the City of Grand Prairie has done nothing to shut down this business!!
So I went online to do a little investigative work. I found out that his business has received 32 complaints through the BBB. In addition, there are numerous reviews about people getting swindled from this business in the same manner that I did.
This Business needs to be shut down, owner needs to go to jail!
