- Report: #363804
Complaint Review: Seattle Coffee Direct - SeattleCoffeeDirect.com - Evanston Illinois
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Author Confirmed
Why?
Seattle Coffee Direct - SeattleCoffeeDirect.com
990 Grove St., Ste. 204 Evanston, 60201 Illinois, U.S.A.
Phone:
888-217-CAFE
Web:
N/A
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Business Rating:
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Seattle Coffee Direct - SeattleCoffeeDirect.com New orders shipped, account charged more than 6 months after account closed Evanston Illinois
I began refusing shipments and requesting credit for funds debited from my account in 2007. Eventually, I recieved credit as due and thought I was done with them. On May 20, 2008, they randomly debited $38.95 from my account and then again on June 10, 2008. I then received unsolicited shipments which corresponded with the charges and each of the shipments was refused and returned. I was told that the credit for each would be applied to my account within a few business days. It has now been 90+ days and still the funds have not been applied. They have, however, closed my account and purged my information from their account database.... for now.......
Sherry
Bowie, Maryland
U.S.A.
Sherry
Bowie, Maryland
U.S.A.
1 Updates & Rebuttals
Jeff Berman
Evanston,Illinois,
U.S.A.
Tips for receiving your refund
#2UPDATE Employee
Thu, November 06, 2008
Dear Sherry, I apologize for any problems you have encountered with Seattle Coffee Direct. To receive your refund, please call 888-217-CAFE and a customer service representative would be happy to help you. For further clarification, please see our details and terms at https://www.seattlecoffeedirect.com/TC2.php. Sincerely, Jeff Berman Direct of Customer Service [email protected]
