Jeff Berman
Evanston,#2UPDATE Employee
Tue, November 25, 2008
Dear Westie, I apologize for any problems you have encountered with Seattle Coffee Direct. If you need any further assistance, please call 888-217-CAFE and a customer service representative would be happy to help you. For further clarification, please see our details and terms at https://www.seattlecoffeedirect.com/TC2.php. Sincerely, Jeff Berman Direct of Customer Service [email protected]
Westie55
Fort Smith,#3Author of original report
Thu, February 07, 2008
My package from Seattle Coffee Direct was delivered by US Postal Service on Dec. 21 but I had to return it to the DHL office! Anyway, due to the holidays I could not return until Dec. 26. I emailed and was told that it would take 3-4 WEEKS for the refund. Amazing how they can take money so fast yet take so long to return it. I did not get the refund until JANUARY 24!!! They had my money for 6 weeks! I did alot of emailing to find out where the refund was but I did finally get the entire $34 back. I'm not sure I will ever buy online again from ANY company I don't know.
Older & Smarter
Julian,#4Consumer Comment
Thu, February 07, 2008
go to www.peel.com that's who's running the scam see also rip-off report#264244 Good Luck! P.S. they told me I'd get a refund too... not yet, but now they've been uncovered!