- Report: #327146
Complaint Review: Security Associates International (SAI) - Arlington Heights Illinois
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Author Confirmed
Why?
Security Associates International (SAI)
21015 S. Arlington Heights Rd Arlington Heights, 60005 Illinois, U.S.A.
Phone:
800-323-7601
Web:
N/A
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Tell us has your experience with this business or person been good?
Security Associates International (Security Associates International (SAI) Taking money from my checking account when I have no service. Arlington Heights Illinois
FirstLine install my alarm system on 12July2007.
January 31st 2008 my system went down.
Call their tech support and they tested my system,told me I needed a new radio. On Febuary 1st, they ordered a new radio. March 1st, they recieved the part. I called the tech center to find out when they were going to install radio. I was told, they would have find a service center near me to put in the radio. They also inforn me, that it would cost me $25.00 to have it installed. It is now April 18th,2008 and no new radio or service. I have asked to be let out of the contract.
They said I would have to pay for the remainder of the contract. I have filed a complaint with the California Contracors Licence Board. Also, filed a complaint with the California Consumers Affairs Lawyers. I turned in a complaint with their bond insurance company. I called SAI, to find out when my system would be up an running.
We are still looking for a service center to install the radio. They would not tell me how long that would be.
Gaylord
Fulleton, California
U.S.A.
January 31st 2008 my system went down.
Call their tech support and they tested my system,told me I needed a new radio. On Febuary 1st, they ordered a new radio. March 1st, they recieved the part. I called the tech center to find out when they were going to install radio. I was told, they would have find a service center near me to put in the radio. They also inforn me, that it would cost me $25.00 to have it installed. It is now April 18th,2008 and no new radio or service. I have asked to be let out of the contract.
They said I would have to pay for the remainder of the contract. I have filed a complaint with the California Contracors Licence Board. Also, filed a complaint with the California Consumers Affairs Lawyers. I turned in a complaint with their bond insurance company. I called SAI, to find out when my system would be up an running.
We are still looking for a service center to install the radio. They would not tell me how long that would be.
Gaylord
Fulleton, California
U.S.A.
