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  • Report:  #1219238

Complaint Review: Sellalaptop - Internet

Reported By:
the doctor - selah, Washington, USA
Submitted:
Updated:

Sellalaptop
Internet, USA
Phone:
none listed
Web:
www.sellalaptop.com
Categories:
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Jan 2015 contacted www.sellalaptop.com to sell/recycle my laptop. I had a Dell XPS (fully loaded) but with a damaged screen. I informed the company regarding the screen and they quoted me a price of $99. I did a complete function check on the computer while it was plugged in to a desktop monitor and video taped this. I reformatted the hard drive to make sure I did not leave any personal information on it before sending it. I packed the machine in the very same box/packing that my new Alienware laptop came in (which ensures that any further damage would be completely unlikely). I also kept the email showing the original quoted price. When I sent them the initial information I stated that if they renegged on their original offer that they were to send the laptop back to me. The 17th of March I received a check for $18 and no further explanation. I went online, checked the email correspondence and after exhaustive searches I found out that there was virtually no way to contact them outside of email. I did email them (a number of times) and never heard anything back. I contacted the company that dispenses the checks and they stated that they could not give out any contact information. However they did send a message to "sellalaptop" which turned out to be a subsidiary company of something called ARMSTRONG WINNING INVESTMENT MANAGEMENT. I called (407)733-9527 and (407)834-4334; both of these were contact phone numbers I found online. I called each number several times at different times of the day and they simply rang on and on- no operator, no voice mail. This too strikes me a being very odd for any business NOT to have voice mail! The managers/owners of the company are BRENT ARMSTRONG & CHAD WININGS and was founded in 2011I further learned that this company an F rating from the BBB! This is obviously an ongoing scam that nobody seems to care enough about to do anything! All I want out of the deal is the money they originally promised me (because I know d**** well and good that there was no further damage to the laptop!!!) or for them to return my laptop, which I will now happily donate to a trustworthy organization that provides computers to children in third world countries.



1 Updates & Rebuttals

R

Sunbury,
Pennsylvania,
USA
Scammed on 4 computers

#2Consumer Comment

Sun, May 10, 2015

I sent in 4 computers.  My offer price dropped to 20%-30% of the value.  This company is a rip off. I wished I had read this comment before I spent $56 and my time.

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