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  • Report:  #1158116

Complaint Review: Silver Eagle Auto Mall - Kansas City Missouri

Reported By:
Teddi - Blue Springs, Missouri,
Submitted:
Updated:

Silver Eagle Auto Mall
1802 NW Vivion Rd Kansas City, 64150 Missouri, USA
Phone:
816-741-6645
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

Purchased a 2003 Ford Ranger with average miles and in average condition for a fair price. When we test drove the vehicle we checked the air conditioning which blew warm. The salesman said it just needed charged. I purchased the vehicle a few days later in October 2012. It wasn't until we were doing an oil change 2 months later that we discovered they had removed the compressor and changed the belt. It was on when we test drove it but when you sign that paper before you drive off the lot "as is" you had better check the tires wheels and under the hood. It never crossed my mind, I hope I stop this from happening to another



1 Updates & Rebuttals

Jim

Florida,
Air Conditioning

#2Consumer Comment

Sat, June 28, 2014

When the AC isn't working, there's much more to it than "it just needs charged".  Why does it need charged?  "Charging" means filling the AC system with refrigerant.  The refrigerant doesn't just "vanish" over time nor is it "used up".  It is a closed system.  The refrigerant needs to be added because there is a leak.  You bought the car with a known and obvious problem.  No AC should have been enough to make you walk away.

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